The Manager's Communication Toolkit
Tina Kuhn
How to Communicate with Difficult People in the Workplace and Successfully Lead Any Personality Type
This is a clear and practical guide to high performance business communication. Successful managers keep their organizations and teams focused on their goals and avoid the mire of drama and frustration. This book teaches managers how to deal with the most difficult people, listen and respond to others, resolve conflict, and be a stronger leader.
In The Manager’s Communication Toolkit, Tina Kuhn, an accomplished Senior Executive with 35 years of expertise in organizational transformation, introduces hands-on strategies for dealing with the ten most challenging personality types: the Manipulator, Gossiper, Naysayer, Controller, Perfectionist, Yes-Man, Drama Queen, Recluse, Whiner, and Liar. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows readers how to explore their own communication and management styles.
This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers. It provides a framework to have less conflict, better communication, and stronger leadership techniques. Ultimately, it can positively influence all relationships: at work, home, school, or anywhere else.
Author - Tina Kuhn.
Narrator - Teri Schnaubelt.
Published Date - Thursday, 19 January 2023.
Location:
United States
Description:
How to Communicate with Difficult People in the Workplace and Successfully Lead Any Personality Type This is a clear and practical guide to high performance business communication. Successful managers keep their organizations and teams focused on their goals and avoid the mire of drama and frustration. This book teaches managers how to deal with the most difficult people, listen and respond to others, resolve conflict, and be a stronger leader. In The Manager’s Communication Toolkit, Tina Kuhn, an accomplished Senior Executive with 35 years of expertise in organizational transformation, introduces hands-on strategies for dealing with the ten most challenging personality types: the Manipulator, Gossiper, Naysayer, Controller, Perfectionist, Yes-Man, Drama Queen, Recluse, Whiner, and Liar. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows readers how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers. It provides a framework to have less conflict, better communication, and stronger leadership techniques. Ultimately, it can positively influence all relationships: at work, home, school, or anywhere else. Author - Tina Kuhn. Narrator - Teri Schnaubelt. Published Date - Thursday, 19 January 2023.
Language:
English
Chapter 1
Duration:00:00:14
Chapter 2
Duration:00:08:53
Chapter 3
Duration:00:01:57
Chapter 4
Duration:00:05:15
Chapter 5
Duration:00:57:37
Chapter 6
Duration:00:19:14
Chapter 7
Duration:00:02:08
Chapter 8
Duration:00:18:07
Chapter 9
Duration:00:15:19
Chapter 10
Duration:00:15:46
Chapter 11
Duration:00:14:33
Chapter 12
Duration:00:15:13
Chapter 13
Duration:00:17:02
Chapter 14
Duration:00:13:27
Chapter 15
Duration:00:12:36
Chapter 16
Duration:00:11:51
Chapter 17
Duration:00:15:52
Chapter 18
Duration:00:01:42
Chapter 19
Duration:00:12:23
Chapter 20
Duration:00:19:20
Chapter 21
Duration:00:23:30
Chapter 22
Duration:00:23:41
Chapter 23
Duration:00:00:35