The Dental Marketer

What do the ins and outs of an emergency care practice partnership look like? In this episode, we dive into the remarkable journey of Dr. Rasheeda Johnson, who shares her path from a passionate young dental enthusiast to the proud owner of Dentcare Now. Dr. Johnson reveals how her early experiences working in various practices laid the foundation for her career, eventually culminating in the creation of her innovative urgent care dental model. Open seven days a week, Dentcare Now stands out by offering emergency dental services even on most holidays, challenging the norms of traditional dental clinics. Through her story, Dr. Johnson illustrates the importance of having a strong vision, team alignment, and the courage to navigate the challenges of entrepreneurship. Facing the unexpected twists brought by the COVID-19 pandemic, Dr. Johnson not only kept her practice afloat but successfully doubled its revenue by 2022 through strategic adaptations like adopting CareStack and enhancing patient accessibility with online tools. Her candid discussion on the importance of empathy and flexibility in staffing reveals key elements behind her practice's success. Dr. Johnson also offers practical advice for aspiring practice owners, emphasizing the critical nature of meticulous planning and communication, especially in business partnerships. Opting for new practice startups over acquisitions, she shares insights on establishing a distinct and effective operational model. What You'll Learn in This Episode: Tune in now to discover how Dr. Johnson revolutionized dental care with her unique business model! ‍ ‍ Sponsors: ‍ Modern, Secure, Cloud-Based Dental Software for Growing Your Practice! With state-of-the-art features including Online Appointments, Integrated Payments, Text Reminders and more. Click the link here for a special offer:https://thedentalmarketer.lpages.co/carestack/‍ Guest: Dr. Rasheeda Johnson Practice Name: Dentcare Now Check out Rasheeda's Media: Website: https://www.dentcarenow.com/ Instagram: https://www.instagram.com/thetraveldentista/ LinkedIn: Rasheeda Johnson ‍ Other Mentions and Links: ‍ Businesses/Brands: Henry Schein Microsoft ‍ Practice Management Software: Eaglesoft Open Dental Dentrix Ascend Planet DDS ‍ Tools: Google Ads ‍ Insurance: Delta Dental ‍ ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍

How can a dedicated CEO day skyrocket your practice growth? In this episode, Dr. Rehan Shahid shares his wisdom on transitioning from merely being a dentist to embracing the role of a CEO. Discover how to "work less and earn more" by implementing efficient systems that streamline operations and enhance patient care. Dive into the nuances of building a robust practice, where patient feedback is the compass guiding success and training your staff is the keystone to maintaining excellence. Dr. Rehan opens up about his personal journey, taking you through the trials and triumphs of managing a practice from the ground up. Explore his strategies for time management during the challenging startup phase and understand the critical importance of dedicating time to strategic business planning. Through practical tips and heartfelt stories, this episode sheds light on creating sustainable growth in your practice by sharpening operational efficiency and elevating the patient experience. Whether you're a new practice owner or a seasoned dentist, Dr. Rehan's insights are your roadmap to redefining dental success. What You'll Learn in This Episode: Tune in now to discover how to elevate your practice's growth with Dr. Rehan's expert advice! ‍ ‍ Sponsors: Studio 8E8: Dentistry’s story-driven marketing agency. Traditional marketing repels. Story-first dental marketing attracts. We bring your story to life in a way that captivates and connects: https://s8e8.com/affiliates/tdm?utm_source=tdm&utm_medium=affiliate&wc_clear=true ‍ You can reach out to Dr. Rehan Shahid here: Instagram: https://www.instagram.com/drrehanshahiddds/ Email: drrehanshahiddds@gmail.com ‍ Mentions and Links: ‍ Terms: LMS - Learning Management System ‍ People: Dr. Scott Leune ‍ Books: Buy Back Your Time ‍ Businesses: Breakaway ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey Rehan, talk to us. What's one piece of advice you can give us this Monday morning? Rehan: Hey, Michael, the best piece of advice I would give would be work less to make more money. Michael: Work less to make more money. Expand a little bit on that. What do you mean? Rehan: Yeah. So it's kind of, ironic when you actually play less dentist and play more the owner or the CEO of your company, you'd actually end up making more money. And a lot of people find that counterintuitive, but when you actually really dive deeper into that, it makes 100 percent sense. Michael: So for example, when you're doing your startup, you're opening up things like that, you kind of have to be on the clinical side, don't you? Rehan: Yeah. So you have to be on the clinical side, but in a startup example, someone has to be actually creating the systems that you do in your office. Figuring out your marketing campaigns, figuring out, Hey, if I want to do this amazing new patient experience. What does that look like from someone walking into the door to leaving the door? And that's not going to be your team, really, that's coming up with all of that because it's a startup. Like you have to, as an owner, create that. And so a lot of people make that mistake and they just jump right into dentistry. And that's good as a producer, but then you're not really playing the owner at that point. So you don't want to be your own associate. You want to be the CEO of your company. Michael: So that just Rehan: happens to do dentistry. Michael: Yeah. I like that. So then I know many practice owners, struggle with, streamlining their operational flow. So for you right now, what specific systems or processes have you implemented that have made the biggest impact do you measure their success? Rehan: there's a couple of ones that we've...

‍ Dive into the world of dental entrepreneurship with Dr. Eric J. Roman as he candidly shares the triumphs and trials of steering a $13 million dental group. In this episode, Dr. Roman reflects on his dynamic journey from being a chairside dentist to a strategic CEO. He recounts how regulatory challenges led to the company's dramatic collapse, shedding light on the crucial lessons learned. As he navigated these changes, Dr. Roman emphasizes the power of hiring and nurturing talented dentists for multi-location success and reveals the intense personal costs, including strains on his family life and mental health. His story is one of resilience and reevaluation, as he ultimately pivoted from business ownership to coaching, focusing on blending professional ambitions with personal fulfillment. You will gain practical wisdom on leadership and operational excellence within the dental field, as Dr. Roman shares actionable strategies derived from his experiences. He stresses the critical role of consistent communication and meaningful interactions in fostering a motivated workforce, encouraging practices such as weekly check-ins and quarterly reviews. Further, he delves into common operational hiccups like patient flow and billing automation, offering concrete advice for improvement. Ultimately, Dr. Roman advocates for creating a supportive workplace culture that champions holistic employee well-being, making this episode a treasure trove of insights for dentists and entrepreneurs alike. What You'll Learn in This Episode: Tune in to uncover invaluable lessons on merging personal growth with professional accomplishments in the dental industry! ‍ ‍ Sponsors:‍ ‍ https://gusto.com/tdm‍ Guest: Dr. Eric J. Roman Business Name: 1LifeSystem Check out Eric's Media: Personal Website: https://drericjroman.com/ Business Website: https://1lifesystem.com/ ‍ Other Mentions and Links: ‍ Terms: NPS (Net Promoter Score) KPIs (Key Performance Indicators) ‍ Groups/Communities: DEO (Dental Entrepreneur Organization) ‍ People: Jacob Puhl Jeff Bezos Josie Sewell ‍ Brands/Places: GAP ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.

Does the DIY approach lead to success in the dental startup world? This Monday Morning Episode launches into the realities of starting a dental practice with insights from Stephen Trutter, president of Ideal Practices. Throughout the conversation, Stephen dispels common myths surrounding DIY methodologies and unveils critical insights into building a successful practice from the ground up. He emphasizes the indispensable role of demographics, advising against relying solely on generic ratios when choosing a location. Instead, understanding competition, patient trends, and the unique characteristics of a community can create a foundation for lasting success. Real estate considerations and marketing strategies also take center stage in today's episode. Stephen cautions against the temptation of skimping on real estate investments and stresses the role of thorough representation in negotiations. Moreover, he discusses how DIY marketing efforts often fall short, advocating for a balanced strategy that incorporates professional guidance to maximize long-term ROI. As the episode wraps up, Stephen invites listeners to deepen their knowledge with additional resources like his two-day "Startup Practice Blueprint" course and his insightful book, "The Startup Dentist." What You'll Learn in This Episode: Tune in now to discover if the DIY approach is right for your practice! ‍ ‍ Learn More About the Ground Marketing Course Here: Website: https://thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment/ ‍ You can reach out to Stephen Trutter here: Website: https://idealpractices.com/ Startup Practice Blueprint Course: http://www.startuppracticeblueprint.com/ Stephen's Book - The Startup Dentist: http://www.thestartupdentistbook.com/ ‍ Mentions and Links: ‍ Groups/Communities: Dental Society ‍ People: LeBron James Michael Jordan Elon Musk ‍ Publications: Oxford Dictionary ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey, Steven. So talk to us. What's one piece of advice you can give us this Monday morning. Stephen: The one piece of advice I give you, Michael, is DIY practices are cheaper. There you go. DIY do it yourself. It's going to be cheaper. And I know that feels awkward because. Wait a minute. Like, I am the owner of ideal practices. And if most people don't know who we are, like we are one of the largest, if not the largest startup dental consulting in the country. What I'm saying is you don't need me. You don't need anybody. You can do a DIY practice. It can be cheaper. Now I did look this up this morning. You and I were laughing a few minutes ago in the Oxford dictionary the Google Oxford dictionary, whatever there is one cheaper means inexpensive because of inferior quality. So can you build a cheaper practice on your own? Sure. I think the challenge is that's kind of the undercurrent that's, existing today. So can you do it yourself? Absolutely. Can it be cheaper? Depends on if that's what your goal is and depends on if that's who you want to be in the community or are used to be known as that cheap dentist on the corner. most people when they ask ideal practices, there's like 3 things that are on most associates mind. There's these 3 areas of. Their startup that they're most concerned about and it's demographics. It's real estate and marketing. These are three hot buttons Here's what you need. You need space money and chairs. There is a practice you can start a practice tomorrow with space money and chairs, but there's a lot more layers that are there when I talk about these three layers of demographics real estate marketing These are probably the three biggest Components or probably the mosthot buttons...

Imagine a dental practice where technology seamlessly enhances patient care and optimizes administrative processes. In this enlightening episode, Dr. Kathryn Alderman shares her hands-on experience with integrating artificial intelligence (AI) into her practice. From clinical applications and administrative tasks to strategic business development, AI is reshaping how dentists manage their day-to-day operations. Dr. Alderman discusses how AI stands as a powerful ally for dental teams, confronting common industry challenges such as labor shortages and communication barriers, and offering innovative solutions through tools developed alongside MIT’s AI programs. Dr. Alderman provides practical insights into AI's role in modern dentistry, emphasizing the technology's potential to streamline repetitive tasks like patient communication and diagnostics. You will hear firsthand about the transformative impact of AI on tasks like x-ray diagnostics, ensuring greater accuracy and consistency. However, the path to embracing AI is not without hurdles. Dr. Alderman openly talks about overcoming resistance from staff wary of job displacement, sharing strategies for easing transitions by starting with manageable pilot projects. The episode wraps up with Dr. Alderman's advice for any dental practice keen on staying competitive: the future belongs to those who courageously integrate AI into their everyday workings. What You'll Learn in This Episode: Tune in to discover how AI can revolutionize your practice and set you ahead for the future! ‍ ‍ Guest: Dr. Kathryn Alderman Business Name: Intelligent Care Alliance Check out Kathryn's Media: Website: https://intelligentcarealliance.com/ Email: intelligentcarealliance@gmail.com LinkedIn: https://www.linkedin.com/in/drkathrynalderman/ Instagram: https://www.instagram.com/drkathrynalderman/ Facebook: https://www.facebook.com/IntelligentAllianceGlobal ‍ Other Mentions and Links: ‍ Kathryn's Podcast Episodes: ‍MMM [STARTUPS] SOME OF THE BEST WAYS TO HAVE A SCHEDULE FULL OF NEW PATIENTS BEFORE OPENING YOUR DOORS – THE DENTAL MARKETER PODCAST 371: DR. KATHRYN ALDERMAN | NEBRASKA FAMILY DENTISTRY – THE DENTAL MARKETER PODCAST MMM [GOOGLE ADS] EFFECTIVELY COMMUNICATING YOUR VALUE PROPOSITION TO CONVERT NEW PATIENTS – THE DENTAL MARKETER PODCAST MMM [CHATGPT] HARNESSING THE POWER OF AI IN YOUR DAILY TASKS FOR A MAXIMUM EFFICIENCY PRACTICE – THE DENTAL MARKETER PODCAST WHAT ARE THE BEST WAYS TO HAVE A SCHEDULE FULL OF NEW PATIENTS FOR MY NEW START-UP? ‍ AI Tools: Pearl Overjet ChatGPT Claude Gemini Meta AI ‍ Software/Tools: Excel Google Business WhatsApp QuickBooks ‍ Products: Invisalign ‍ Education: MIT ‍ Dental Insurance: Aetna ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍

Imagine enjoying the freedom to focus on visionary leadership while your business runs like a well-oiled machine. This Monday Morning Episode dives deep into the art of systemization in business operations, partnering with systems expert David Jenyns to reveal transformative strategies that liberate business owners and team members from monotonous daily tasks. Discover insights behind legendary organizations like McDonald's and Netflix, as David sheds light on the benefits of implementing documented processes. This episode not only highlights how these processes lead to career growth, job security, and streamlined workflows but also tackles the common hurdle of team resistance, providing actionable advice on engaging early adopters and ensuring positive introductions to new systems. David emphasizes the importance of clear communication and tailored processes that strike the ideal balance between systemization and empowerment. He discusses how business owners can remove non-compliance excuses, set clear expectations, and build a team of systems-driven individuals, paving the way for sustainable success. Tune in to learn how to transform your business into a systemized powerhouse, where creativity and structure coexist seamlessly, all thanks to tried-and-true methodologies. What You'll Learn in This Episode: Tune in now to transform your business with expert strategies for systemization! ‍ ‍ You can reach out to David Jenyns here: Website: https://www.systemology.com/ ‍ Mentions and Links: ‍ Accounting Software: MYOB ‍ Brands: McDonald's Netflix ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey Dave, so talk to us. What's one piece of advice you can give us this Monday morning? David: When it comes to stepping out of the day to day operations as a business owner, you've got to capture your systems and your processes. And most importantly, you've got to get your team on board. And I feel like that's probably the biggest challenge for a lot of business owners. They try to systemize, they try it for a little bit, maybe one team member follows, maybe most of them don't, and then before they know it, everybody's forgotten about it, and it's just back to the way that things have always been. And it really, this one piece of advice I've got centers around how do you get your team on board? How do you get your team to follow process? And even. resistant team members. How do you get them to go, Oh, this is how we do things here. And key here is the way in which it's introduced to your team. A lot of business owners, when they go, Oh, we're going to start documenting our process. And we're going to have a particular way of doing things. The team member in their brain, they start to think, Should I be worried about my job? Is he trying to document what I'm doing so that he can replace me? Is he going to take my job offshore? I kind of like having this little black box where no one really knows what I'm doing because. It creates some level of job security for me. I don't want to capture my process and have that available and accessible for everybody else. So that's some of the things that go on in their head and that's what can make them resistant and then fall back to the ways that they may have done things in the past or not even want to share what it is that they're doing. So the bit of advice and the secret here is to really think about How it's going to benefit the team member. rather than just introducing it where the team thinks, Oh, the business owner is doing this to replace me, or maybe they want to go on a holiday. And, don't want to support that. Show them how, hang on, if you document your process or capture the way that...

‍ Have you ever considered how a single moment of clarity can transform your entire entrepreneurial journey? In this revealing episode, we have Vivek Kinra back on the show to delve into the highs and lows of his unique entrepreneurial path. Vivek opens up about the conception and growth of PPO Profits, detailing his approach to revolutionize practice profitability and navigate through contract restructuring. A true turning point came with the mounting stress from his multiple roles, culminating in a profound mental breakdown in March 2023, which forced him to re-evaluate his priorities. By candidly sharing his struggle with mental health, Vivek emphasizes the necessity of mental well-being in sustaining not just a business, but a balanced life. The discussion takes a transformative turn as Vivek explains his rationale for selling PPO Profits to Benco, focusing on ethical considerations, employee welfare, and ensuring a robust future for his team. Reflecting on his journey, he highlights lessons of trust, competence, and the importance of leading with integrity, both in business and personal life. This ethos paved the way for his company, Verrific, where Vivek continues to uphold the principles of stress-free management and ethical standards. Tune in to learn about his personal evolution towards a life that balances between professional success with personal peace, along with his insights on maintaining high ethical standards to enhance employee well-being and client trust. What You'll Learn in This Episode: Join us for an insightful journey into entrepreneurship and mental well-being—listen now and discover how integrity leads to both personal and professional success! ‍ ‍ Sponsors: ‍ Modern, Secure, Cloud-Based Dental Software for Growing Your Practice! With state-of-the-art features including Online Appointments, Integrated Payments, Text Reminders and more. Click the link here for a special offer:https://thedentalmarketer.lpages.co/carestack/‍ Guest: Vivek Kinra Business Name: Verrific Check out Vivek's Media: Website: https://www.verrific.biz/ Facebook: https://www.facebook.com/vkinra ‍ Other Mentions and Links: ‍ Vivek's Podcast Episodes: 309: VIVEK KINRA | SOMETIMES... TOO MANY CUSTOMERS IS NOT A GOOD PROBLEM TO HAVE – THE DENTAL MARKETER PODCAST MMM [INSURANCE] TREATMENT PLANNING THE RIGHT WAY & MAXIMIZING INSURANCE COMPANY REIMBURSEMENTS – THE DENTAL MARKETER PODCAST MMM [INSURANCE] THE MOST DENIED INSURANCE PROCEDURES & HOW TO WORK AROUND THEIR GUIDELINES TO BECOME APPROVED – THE DENTAL MARKETER PODCAST MMM [MEMBERSHIP PLANS] THE 3 MOST SIMPLE & EFFECTIVE TYPES OF IN-HOUSE MEMBERSHIP PLANS – THE DENTAL MARKETER PODCAST 145: VIVEK KINRA | FRIENDS DON'T LET FRIENDS HAVE BAD FEES – THE DENTAL MARKETER PODCAST ‍ Groups/Communities: The Making of a Dental Startup ‍ Businesses/Brands: PPO Profits Benco MetLife ‍ Terms: LOI - Letter of Intent GABA ‍ Books: Dental Coding with Confidence ‍ People: Elon Musk Chuck and Rick Cohen - Benco Jeff Bezos Alex Hormozi ‍ Movies: 3 Idiots ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.

Is sobriety an all-or-nothing proposition in dentistry? In today's Monday Morning Episode, we've brought on Laura Nelson to uncover the nuanced conversation around alcohol use in the dental industry. Laura challenges the common perception that only those classified as "alcoholics" need to consider sobriety. Through personal insights, she stresses the importance of making conscious, sober decisions and explains how even social drinking can impact professional performance and practice culture. Dive deep into the pressures dentists face that often push them towards alcohol, and learn why open conversations about this topic need to happen more frequently and with less stigma. As the discussion unfolds, Laura passionately advocates for a supportive work environment, highlighting how unaddressed stress can erode a team's ability to thrive. She sheds light on the critical role leadership plays in maintaining mental well-being by demonstrating vulnerability. By setting the stage for honest, stigma-free dialogues, leaders can foster a space that encourages healthier lifestyle choices. The episode wraps up with actionable insights, including how individuals can connect with Laura and her community at Sober Life Rocks, to access peer support and resources for alcohol-related challenges. What You'll Learn in This Episode: Tune in to uncover empowering perspectives that can redefine your approach to sobriety and well-being in dentistry! ‍ ‍ Sponsors: ‍ Modern, Secure, Cloud-Based Dental Software for Growing Your Practice! With state-of-the-art features including Online Appointments, Integrated Payments, Text Reminders and more. Click the link here for a special offer: https://thedentalmarketer.lpages.co/carestack/‍ You can reach out to Laura Nelson here: Website: https://soberliferocks.com/ Facebook: https://www.facebook.com/soberliferocksprofessionals Instagram: https://www.instagram.com/soberliferocksdental/ TikTok: https://www.tiktok.com/@soberliferocks ‍ Mentions and Links: ‍ People: Dr. Brett Kessler ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey, Laura. So talk to us. What's one piece of advice you can give us this Monday morning. Laura: You don't have to be an alcoholic to stop drinking. Michael: Interesting. Can you expand a little bit more on that? Laura: Yes, for sure. I was one who was the typical casual drinker through my life, conferences, events, mommy wine culture, growing up, the whole thing. And couldn't see life without alcohol because I thought to stop drinking, first of all, I wouldn't have fun. Second of all, I had to hit rock bottom. Like I would, didn't consider myself an alcoholic. And I think there's a lot of people who are in that same space that I was in. But I wasn't educated in this area, and so it's important for me to talk about this because I want to make a difference in dental because there's a lot of people who choose not to drink, who feel the pressure to drink alcohol, and don't realize that you can choose not to drink, and it's okay. We can normalize sober choices in our industry. So. Alcoholism is not a yes or no. it's a spectrum. And if we understand wherever you are on the spectrum, it's your decision, what you want to do with your life and it's everybody else's decision. And we need to stop peer pressuring each other into the need to drink alcohol. Michael: Interesting. So on the spectrum here, where do you kind of see most in the industry as far as when it comes to like events and things like that? Laura: Sure. Yeah. So, Alcohol use disorder, if you've ever drank for the wrong reason, drank too much, or woke up in the morning and regretted drinking, you are on the spectrum, because alcohol is...

Unlock the secrets to a beautiful smile while learning from one of the most innovative minds in cosmetic dentistry today. In this enlightening episode, I'm in a thought-provoking conversation with Dr. Korinne Grieger, a functionally driven cosmetic dentist whose pioneering approach is transforming the field. Korinne shares her journey, revealing how advanced tools like biometrics, JBA, and T-Scan enhance her ability to precisely diagnose and treat dental issues. By ensuring a stable bite before any restorative work, she provides long-lasting and superior care. This episode explores how Korinne's blend of scientific rigor and creativity sets her apart in providing exceptional dental care. Dive deeper as Dr. Grieger discusses her adept use of social media to educate and connect with her patient community. Her approachable style and concise videos about dental procedures not only build trust but also attract patients who value transparency and expertise. Korinne also unveils the inner workings of her Scottsdale practice, focusing on her strategy of fostering a team full of critical thinkers and independent workers. Her management philosophy creates a nurturing environment where both patients and staff can thrive. With personal anecdotes, Korinne shares her growth in empathic patient communication and highlights the importance of understanding diverse perspectives. What You'll Learn in This Episode: Listen now to discover how cutting-edge dental artistry and science create lasting smiles! ‍ ‍ Sponsors: ‍ ‍ https://gusto.com/tdm‍ Guest: Dr. Korinne Grieger Practice Name: KORsmiles Dental Check out Korinne's Media: Website: https://www.korsmiles.com/ TikTok: https://www.tiktok.com/@korsmiles Instagram: https://www.instagram.com/korsmilesdental/ Facebook: https://www.facebook.com/korsmiles YouTube: https://www.youtube.com/@KorsmilesScottsdale ‍ Other Mentions and Links: ‍ Terms: JBA - Joint Vibration Analysis ‍ Equipment/Brands: T-Scan iTero Invisalign ‍ Continuing Education: Clinical Mastery Series Spear Education ‍ Tools/Resources: Indeed Craigslist ‍ TV: Michael Scott - The Office ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍ ‍

Is your dental practice running smoothly without your constant supervision? In this enlightening episode, we delve into the heart of effective leadership with Dr. Sarah Blair, a seasoned expert in guiding dental practice owners toward efficient and engaged management. Dr. Blair candidly discusses the pitfalls many leaders encounter when they aren't actively involved with their teams, especially when it comes to key responsibilities like patient interactions over the phone. Through her insights, you'll discover how attentive leadership can turn potential lost opportunities into lasting patient relationships. Dr. Blair also shines a light on the often-overlooked back-office inefficiencies, using supply management as a prime example. Drawing from years of experience, she shares practical strategies to bolster team performance by focusing on comprehensive training, streamlined systems, and the critical importance of setting clear expectations. As the episode wraps up, Dr. Blair invites listeners to connect with her for more tailored advice, ensuring that leadership gains aren't just theoretical but actively applied to foster a thriving dental practice. What You'll Learn in This Episode: Tune in now to unlock revelations that will transform your dental practice's leadership dynamics! ‍ ‍ Sponsors:‍ ‍ All-In-One Cloud-Based Dental Software Created by Dentists for Dentists. Patient engagement, clinical, and practice management software that helps your dental practice grow without compromise. Click or copy and paste the link here for a special offer! https://thedentalmarketer.lpages.co/oryx/‍ You can reach out to Dr. Sarah Blair here: Website: https://www.indiepractices.com/ Sarah's Facebook: https://www.facebook.com/sarah.blair.961993 Indie Practices Facebook: https://www.facebook.com/IndiePractices Top 10 Team Management Solutions: https://www.indiepractices.com/digital-resources ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey, Sarah, so talk to us. What's one piece of advice you can give us this Monday morning. Sarah: All right. So my piece of advice is to be aware that the work that your team is doing when you're not around probably isn't as good as you think it is. That's a little controversial to hear. It's not what everyone wants to Michael: So, well, First let me clarify a few things. first by not around. I don't mean you're on vacation. I mean that you're just not present. So it means you're busy, you're distracted, you're not paying attention. that's what I mean by when you're not around. And I also want to clarify that this is not anti team by any means. Sarah: We are super pro team. We love teams. it's just that there, is a disconnect between what the leader should be doing and should be providing and what the team is actually receiving. So I've been a team member myself. I was a dental assistant. I worked at the front desk. So again, we're super pro team. This is more of a leadership concept here. Michael: Okay. Gotcha. So is it more in the sense of like, Hey, we're doing what we're supposed to be doing clinical work, right? Talking to the patients, being with patients, but then we don't know, really know what the front office is doing. They're doing busy work, but not productive work. Sarah: That's a great way to put it. Yeah, the truth is that your team is almost certainly underperforming some areas if you're not engaged managing. So as coaches, we get to see and hear this a lot. owners don't always want to hear this news, but we get to look at the metrics and we get to listen to the phone calls and when we look at these data points, we can see that the team is not performing as well as The way that the practice owner...

What drives a dentist to specialize exclusively in pediatric care? Join us in this insightful episode as Dr. Anthony Brown, founder of New Leaf Pediatric Dentistry, opens up about his heartfelt journey into pediatric dentistry and the origins of his practice. Dr. Brown shares candid stories of mentorship and inspiration that fueled his passion for working with children, leading him to create a dental practice that is renowned for its compassionate, non-judgmental approach. With a focus on forming a welcoming environment, Dr. Brown discusses how his team ensures that parents feel supported and understood, revolutionizing the way pediatric dentistry is perceived. Get a behind-the-scenes look at the logistical hurdles faced when establishing a new practice, from choosing the perfect location and overcoming construction woes to implementing effective marketing and operational strategies. Dr. Brown delves into the art of hiring the right people, valuing instincts and professionalism, and the crucial role of mentorship in his career. Tune in for valuable insights into managing new patient outreach through digital platforms and efficient internal systems, and hear Dr. Brown's honest reflections on balancing the many personal challenges that come with running a new practice. What You'll Learn in This Episode: Listen now to discover the heartbeats of a thriving pediatric dental practice! ‍ ‍ Sponsors:‍ ‍ Darkhorse TechFREEhttps://thedentalmarketer.lpages.co/darkhorse-deal/‍ Guest: Dr. Anthony Brown Practice Name: New Leaf Pediatric Dentistry Check out Anthony's Media: Website: https://newleafpediatricdentistrync.com/ Instagram: https://www.instagram.com/newleafpediatricdentist/ Facebook: https://www.facebook.com/newleafpediatricdentistrync/ TikTok: https://www.tiktok.com/@newleafpediatricdentist ‍ Other Mentions and Links: ‍ Practice Management Software: Open Dental ‍ Services: Affordable Image Get Reach MVP Mailhouse Staples Crown Realtors (Jim Minuto) Stark Construction Carr ‍ Tools/Software: Zoom Google Ads Meta Ads ‍ People: Alex Crisp ‍ Organizations: OSHA ‍ Banks: Bank of America ‍ Places: Duram Bulls Stadium ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.

Are traditional retirement plans holding you back? In this eye-opening episode, I dive into a conversation with Kyle Christensen, where he disrupts conventional financial strategies queued up for dentists. Rather than funneling earnings into several miscellaneous traditional retirement savings like 401ks and IRAs, Kyle introduces the novel concept of "fake assets" that might not serve you as you imagined. He advises dentists to channel their investments into their sphere of expertise—into themselves and their practice—in order to craft paths towards abundant wealth genuinely. Kyle breaks apart the paradigm of diversification and advocates for other arenas like real estate, intellectual property, and personal development ventures such as coaching. Discover the lengths to which specialization can forge wealth without waiting decades! What You'll Learn in This Episode: Ready to reshape your financial future and mastering the art of specialization? Dive into this episode now! ‍ ‍ Sponsors: Studio 8E8: Dentistry’s story-driven marketing agency. Traditional marketing repels. Story-first dental marketing attracts. We bring your story to life in a way that captivates and connects: https://s8e8.com/affiliates/tdm?utm_source=tdm&utm_medium=affiliate&wc_clear=true ‍ You can reach out to Kyle Christensen here: Website: https://uniqueadvantage.biz/ Kyle's Book "Principals Based Planning": https://a.co/d/8576RD3 Instagram: https://www.instagram.com/unique_advantage/ Facebook: https://www.facebook.com/profile.php?id=61558072766116 LinkedIn: https://www.linkedin.com/company/uniqueadvantage-planning/ ‍ Mentions and Links: ‍ Terms: Fica Taxes ‍ People: Bill Gates Elon Musk ‍ Books: FAKE: Fake Money, Fake Teachers, Fake Assets: How Lies Are Making the Poor and Middle Class Poorer The Autobiography of Andrew Carnegie and the Gospel of Wealth ‍ Videos: Why diversification is for suckers: Warren Buffet and Mark Cuban ‍ Businesses/Brands: Microsoft Apple Berkshire Hathaway Walmart ‍ Places: Wall Street ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey, Kyle. So talk to us. What's one piece of advice you can give us this Monday morning? Kyle: My advice is to don't gamble with your financial future. And there's a reason I'm saying that. Michael: What's the reason behind it? Kyle: I think most of your listeners are probably being pressured, by the conventional wisdom out there to start quote, saving for retirement. And basically the way I look at that is they're divesting money from their control and their use and their expertise, and they're putting it in things that they have no control, expertise or use. And that's generally encouraged by the financial planning industry. Okay. Michael: So would you say, Don't start putting funds into that. Kyle: I know. Sounds crazy. Doesn't it? Yes. That's exactly what I'm saying. The financial institutions that are promoting the philosophy of retirement and retirement planning, they only have one objective, and it's actually a huge conflict of interest. Their objective is to get asset center management. Their objective is to get your audience to send them money on a regular and ongoing basis and not touch it for decades and not receive any income for decades from those supposed assets, Robert Kiyosaki in his most recent book called fakecalls 401ks and IRAs mutual funds. He calls them fake assets. And the reason is he says a real asset is something that puts money in your pocket. And a liability is something that takes money out of your pocket for years. And that's why he calls those kinds of things, fake assets. Michael: So then from your expertise, where should we be putting our money...

Imagine an AI assistant handling missed calls to your office, rather than sending patients to voicemail. In this episode, we're bringing on Connor Ludlow, the visionary founder of Annie—a groundbreaking AI-driven front desk assistant tailored for dental practices. Connor delves into how AI solutions like Annie can alleviate the mounting burden on front desk staff by handling routine yet critical tasks, such as phone call management and appointment scheduling. Instead of cutting jobs, this technology enhances job efficiency, helping dental offices run smoother and significantly improving patient experiences. From his roots as a CTO in software for dental offices to founding Annie, Connor reveals an intimate understanding of the stresses that challenge practice owners daily. This episode explores the nuances of practice management, illustrating how AI can alleviate business responsibilities piled on clinical duties. Highlighting the surge in AI acceptance, largely driven by ChatGPT, Connor shares practical insights into AI's potential beyond the hype—focusing on ethical integration and improving operational efficiency and patient engagement in your practice. What You'll Learn in This Episode: Don’t miss out—enhance your dental practice's efficiency by tuning in to this episode! ‍ ‍ Sponsors: ‍ ‍ https://gusto.com/tdm‍ Guest: Conner Ludlow Business Name: Annie Check out Conner's Media: Website: https://helloannie.co/ Schedule a Meeting: https://meetings.hubspot.com/conner43/annie-demo Mention you came from the show for: ‍ Other Mentions and Links: ‍ Terms: LLM - Large Language Model AGI - Artificial General Intelligence Vision AI Predictive AI AI Tools: ChatGPT Pearl AI Companies: Nvidia ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍

Are you chasing a purpose needlessly? In this episode, I chat with Adrian Dray, who experienced precisely that. Adrian dives into his personal journey from an emotional and financial low in 2017, a time that challenged his to-the-core beliefs about the conventional pursuit of purpose. Through exploring and mastering the unknown, Adrian's life took a complete 180° turn when he embraced GDPR legislation, achieving an invigorating career refresh and unraveling new practical wisdom about mending a personal series of setbacks. Join us for a raw, authentic conversation that breaks down mainstream self-help myths whether diagnosing the necessity of a life purpose or managing emotional downfalls deftly. Adrian's narrative accentuates the power of focusing on courage and mastery instead of living in perennial perusal of one's ’’why’’. Plus, get insights about the tools and strategies he implemented to keep pushing forward even after debilitating outages like an illness and emotional burnout, culminating in career growth he had never imagined before - at CareStack, where they make the practice management simple for dentists. What You'll Learn In This Episode: Stay inspired to break myth-ridden limitations by tuning in with us and learning from Adrian's unique journey! ‍ ‍ Sponsors: ‍ Modern, Secure, Cloud-Based Dental Software for Growing Your Practice! With state-of-the-art features including Online Appointments, Integrated Payments, Text Reminders and more. Click the link here for a special offer: https://thedentalmarketer.lpages.co/carestack/‍ You can reach out to Adrian Dray here: Meet Adrian at CareStack Inner Circle: https://carestack.com/en-GB/company/events/inner-circle-2025 Book a Demo: CareStack.com Facebook: https://www.facebook.com/AJ.Dray LinkedIn: https://www.linkedin.com/in/adrian-dray-carestack/ ‍ Mentions and Links: ‍ Organizations: GDPR ‍ People: Abhi Krishna ‍ Studies: 31% More Productive with Positivity ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey Adrian, so talk to us. What's one piece of advice you can give us this Monday morning? Adrian: My piece of advice, and thanks ever so much for having me on, is really around some of this mainstream self help advice that you often hear inside, outside of dentistry, which is you have to start a project or start a particular path with knowing your why. Or there's this overemphasis of the pursuit of purpose. My advice, and this is from a story that I can give, a bit of a painful story is that advice from my perspective is a bit a fallacy. And that holding fast to that, level of thinking can actually be quite limiting for people. I am not a life coach by any stretch, but I think that maybe sharing what I've been through might give people a perspective and hopefully free them from what I see a lot of people who are imprisoned by this pursuit at the moment. Michael: Interesting. So why, what, if you can break it down to us. What went on or why should we believe that it's a fallacy? Adrian: my story started in, late 2017 is before dentistry. And I came to the realization the paycheck I was expecting to receive after working for a family run business, which I'm a member of that family wasn't actually going to come through and I was already in a bit of a financial pickle. Difficulty, that's very English word there. And I really struggle with that. Now. I happened the year before to nurse my father who unfortunately died. He'd had secondary liver cancer. And this kind of moment that I had, this paycheck not coming through was a sort of a trigger for me to suddenly think about all that last big stress in my life that I obviously hadn't dealt with. What this did is it threw...

‍ What does it take to turn a single practice into a multi-location success story? In this episode, Brett Walters of Villagio Family Dental in Katy, Texas, unveils the strategy behind their expansion, which wouldn't have been possible without blending technology innovation and quality patient care. From updating their management software to upgrading operational policies like extended evening and weekend hours, Brett's story offers a refreshing look at modernizing a traditional business model. His tech-savvy approach to transitioning to Oryx cloud-based software showcases new ways to enhance security and data management while also sharing practical insights on managing marketing and expenses to avoid financial pitfalls. Navigating the challenges of staffing with a unique three-day workweek model, Brett discusses how Villagio Dental keeps their team motivated and burnout-free, all while providing exceptional care. Marketing, staffing, operational pivots during COVID—Brett unpacks it all. Beyond business strategies, he shares personal experiences on the importance of self-care and maintaining mental, spiritual, and physical well-being. Hear how the Electronic Light Orchestra's "Hold on Tight" kept Brett hopeful through it all, offering inspiration and encouragement to young dentists just starting their journey. What You'll Learn in This Episode: Ready to revolutionize your professional and personal life with expert insights from Brett Walters? Tune in now! ‍ ‍ Sponsors:‍ ‍ All-In-One Cloud-Based Dental Software Created by Dentists for Dentists. Patient engagement, clinical, and practice management software that helps your dental practice grow without compromise. Click or copy and paste the link here for a special offer! https://thedentalmarketer.lpages.co/oryx/‍ Darkhorse TechFREEhttps://thedentalmarketer.lpages.co/darkhorse-deal/‍ Guest: Brett Walters Practice Name: Villagio Family Dental Check out Brett's Media: Website: https://www.villagiofamilydental.com/ Website: https://www.villagiodental.com/ Instagram: https://www.instagram.com/villagiofamilydental/ Facebook: https://www.facebook.com/VillagioFamilyDentalKaty 1st Practice Location: https://maps.app.goo.gl/Ua4TzP5p8xXASov7A 2nd Practice Location: https://maps.app.goo.gl/JsigBYFLJHbTq7Rs7 ‍ Other Mentions and Links: ‍ Practice Management Software: Dentrix ‍ Services: TNT Dental Chrisad Cloud Dentistry Kwikly ‍ Tools/Software: Google Analytics Pay-per-click ‍ Songs: Electric Light Orchestra - Hold On Tight ‍ Brands: Amazon ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍ ‍

Trying to decide whether to purchase a practice or a home first? In this jam-packed episode, I sit down with Morgan Stump to unravel this complex decision-making process. With 15 years of diligent industry experience, Morgan delves into a point-by-point comparison of these life-altering choices, examining the ramifications for your long-term financial health, risk profile, and adaptation to shifting market conditions. Whether you're a first-time buyer or reconsidering your next investment step, this episode is brimming with expert advice tailored just for you! Morgan doesn't stop there. To help doctors looking to relocate, he dishes out practical tips to ease into new markets while understanding the challenges posed by mortgage lenders. He explores why top-notch financial health and liquidity remain crucial, sheds light on economic telltale signs, and navigates the turbulence of market fluctuations. Wrap up your listening with direct access insights from Morgan—offering personalized advice just when you need it most. What You'll Learn in This Episode: Take a deeper dive into financially transformative decisions and smart relocation strategies by tuning in to Morgan's episode today! ‍ ‍ Sponsors: ‍ Modern, Secure, Cloud-Based Dental Software for Growing Your Practice! With state-of-the-art features including Online Appointments, Integrated Payments, Text Reminders and more. Click the link here for a special offer: https://thedentalmarketer.lpages.co/carestack/‍ You can reach out to Morgan Stump here: Website: https://www.getprovide.com/ Phone: 503-686-3284 Email: morgan@getprovide.com ‍ Mentions and Links: ‍ Terms: Escrow ‍ Communities: Dentaltown ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey Morgan. So talk to us. What's one piece of advice you can give us this Monday morning? Morgan: Sure. Thanks for having me, Michael. I really appreciate it. So the one piece of advice is surrounding a question that has been brought up over and over again during my 15 plus years in the industry. And that question is, should I buy practice or should I buy a home first? So what do you think about that? Michael: Interesting, man. I think a lot has to go into that like, the financial health of the person, risk assessment. Economic market considerations, right? All these things. But what are your thoughts? because we see this a lot on the forums, Facebook groups, even downtown, right? They want to do one or the other. Morgan: Well, I see this specifically come up a lot when a doctor is looking to relocate to buy a practice. And, the housing market, the rental market is really crazy. And a lot of folks that are especially going to be larger earners, a lot of folks that might already have a family or be married, they don't want to put off buying a home for two years, Pretty much every bank, every mortgage bank has required that you own a practice for two years before they're going to lend to you to buy a home. The really cool thing is that some banks have adapted to that. And that includes us. In a practice scenario, we're able to actually use the target practices historical cash flow to qualify the new buyer for a home. So as soon as you close on the practice, you can close on the home simultaneously. There still are a few mortgage lenders don't go that route. And so to speak to your larger audience. while it might be a little bit painful to think about renting for a couple of years and then moving again, one of these assets is going to earn your household money. The other is going to be your largest debt. So if it comes down to one or the other, I would always go with buying the practice first. Usually when you're buying a practice,...

Want to learn how to effectively communicate with your patients and hire the right team for the job? In this episode, I do a deep dive with Gene St. Louis, a seasoned dental practice consultant, to uncover the secrets of exceptional practice management and growth. Gene kicks off with an overview of her business, explaining its pivotal role in consulting both established dentists and startups to elevate their productivity and organizational systems. Transitioning smoothly into practice-specific challenges, she shines a light on common pitfalls like unscheduled treatments and underutilized recall systems. Gene presents actionable strategies for mitigating these issues, advocating for team-wide efforts rather than overloading the front desk and underlining the need for disciplined, evidence-based management. Gene doesn't stop there. She emphasizes the importance of meticulous staff hiring and training, elaborating on methods to screen resumes, check references, conduct background checks, and even use personality assessments like Myers-Briggs to align hires with the practice philosophy. Through engaging examples, Gene illustrates how targeting past experiences and conflict resolution abilities in interviews can cultivate a harmonious and effective team. In a dedicated segment for new dental graduates, she shares critical financial planning advice to distinguish whether starting a new practice or acquiring an existing one suits their condition best. What You'll Learn in This Episode: Let's listen in to Gene St. Louis and grow your practice! ‍ ‍ Sponsors: ‍ ‍ https://gusto.com/tdm‍ Guest: Gene St. Louis Business Name: Gene St. Louis Consulting Check out Gene's Media: Website: https://www.genestlouisconsulting.com/ Phone: 866-200-3217 Email: gene@gstlconsulting.com ‍ Other Mentions and Links: ‍ Practice Management Software: Oryx Eaglesoft Dentrix PracticeWorks Open Dental CareStack ‍ Books: How to Win Friends and Influence People The 5 Love Languages: The Secret to Love that Lasts ‍ Communities: Dentaltown ‍ Personality Tests: Myers-Briggs - Temperament Test ‍ Brands: Fortune 500 Hallmark Cards ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍

How can you, as a dentist, truly make a difference in your profession through organized advocacy? In this episode, Dr. Bob Dee shares vital insights into the inner workings of the American Dental Association (ADA), emphasizing the power of active participation over passive membership. Dive into a comprehensive discussion on the strides the ADA is making in political advocacy for the profession. Discover how influencing legislation, like dental loss ratio and Medicaid laws, directly shapes the dental industry and enhances patient care quality. Dr. Dee also tackles big topics such as corporate intrusion into healthcare, offering a vigorous defense of the dentist-patient relationship’s personal nature that corporate entities can't replicate. While concerns exist about the efficacy of membership and communication within ADA, Dr. Dee reveals a determined vision for positive organizational change. Don’t miss out on practical advice on joining advocacy coalitions and learn about the exciting upcoming Digapalooza event that promises valuable insights from industry leaders. What You'll Learn in This Episode: Take action and tune in to understand how your dedicated involvement today can create a thriving future for the entire dental profession. ‍ Sponsors:‍ ‍ For high quality AND affordable dental supply options, visit The Dentists Supply Company(TDSC) website today! Our listeners get a special deal - 25% off on orders over $500 - Just type in the special code: TDM25 at checkout for your exclusive offer. AND if you're a member of your state's Dental Association, you may be eligible for additional savings upon providing your ADA number. Click or copy and paste the link here to save today! https://www.tdsc.com/ ‍ You can reach out to Dr. Bob Dee here: Website: https://dentistryingeneral.com/ YouTube: https://www.youtube.com/@dentistryingeneral Facebook Group: https://www.facebook.com/share/L5bCmGf8oKHcH3yH/?mibextid=A7sQZp Digapalooza Event: https://pay.dentistryingeneral.com/MondayMorning ($400 Off for Our Listeners!) ‍ Mentions and Links: ‍ Events: Digapalooza ‍ Organizations: ADA ‍ Videos: Dr. Dee's Video on Medicaid Laws ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey, Bob. So talk to us. What's one piece of advice you can give us this Monday morning? Bob: As we discussed off the air, the one advice I can give you definitively is to join the American Dental Association. And that comes from someone who criticizes them on a regular basis. Michael: So let me ask you this why join them and what do you criticize them about Bob: first of all, let's talk about the positives I don't like to talk about Negativity first, everybody can improve things, right? so why should you join the American Dental Association because for a hundred and sixty three years dentists like myself have contributed to building this huge organizations. We are the fourth largest lobbying power in Washington, DC. Think about it. Hospitals, physicians, all these physical therapists, all these health care organizations. We are the fourth largest. Representatives and senators and politicians know our lobbyists by name. So it is important for us to have proper representation. The government will bring different, ideas to the table. There are a couple of them going on right now that we should be opposing. And we need to have a voice there. So if you do not join the American Dental Association, and if you do not contribute, do not just write a check and go to your offices and say they don't do anything. We need to get involved. We need to have a voice within organized dentistry. It's basically for advocacy. Michael: We're advocating for our patients first. and then...

‍ Have you ever considered what would happen if we treated our patients like consumers instead of just patients? In this compelling episode, I'm sitting down with Jennifer Stoll, the Vice President of digital commerce excellence at Henry Schein, to dissect this transformative notion. Jenn dives into the heightened patient expectations regarding convenience, transparency, and personalized service and examines how adopting a consumer-focused approach can vastly improve dental practices. This insightful conversation deep dives into overcoming existing challenges and leveraging new tech and patient engagement tools to breathe new life into your practice. Beyond just discussing the theory, Jenn brings practical strategies to the table for practitioners ready to adapt to this evolving landscape. The episode explores the synergy between changing patient expectations and the pivotal role businesses like TDSC play in helping practices meet these elevated demands. If you care deeply about comprehensively enhancing patient experiences, this episode supplies actionable insights you can start implementing today! What You'll Learn in This Episode: Ready to revolutionize your approach by treating patients as consumers? Hit the play button and let's listen to what Jenn has to say! ‍ ‍ Sponsors: ‍ For high quality AND affordable dental supply options, visit The Dentists Supply Company(TDSC) website today! Our listeners get a special deal - 25% off on orders over $500 - Just type in the special code: TDM25 at checkout for your exclusive offer. AND if you're a member of your state's Dental Association, you may be eligible for additional savings upon providing your ADA number. Click or copy and paste the link here to save today! https://www.tdsc.com/ ‍ Guest: Jennifer Stoll Business Name: The Dentist Supply Company Check out Jennifer's Media: Website: https://www.tdsc.com/ ‍ Other Mentions and Links: ‍ Tools/Resources: DentalPlans.com Henry Schein One Henry Schein ‍ Host: Michael Arias ‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍ Join this podcast's Facebook Group: The Dental Marketer Society ‍ Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes] ‍ p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.

Are you a provider or a healer? In this warm and insightful episode, Dr. Alan Stern shows us the transformative power of leading with love and empathy, seamlessly balancing professional duties with genuine human connection. Dr. Stern shares actionable advice on nurturing compassion in the most trying situations, offering vivid examples of handling conflicts empathetically, whether with team members or patients. He imparts deep wisdom on how these principles not only foster better professional relationships but also personal growth. Throughout our conversation, Dr. Stern also shines a light on the importance of self-compassion and the value of learning from our mistakes. He passionately advocates for reframing how we view our roles—from merely providers and professionals to empowered, evolving healers. By the end of the episode, Dr. Stern extends a heartfelt invitation to listeners to continue this pivotal discussion, emphasizing that both empathy and professional growth can flourish in tandem. What You'll Learn in This Episode: Boost your journey with empathy and stay attuned to our core humanity by listening to this episode today! ‍ ‍ Sponsors: ‍ ‍ https://gusto.com/tdm‍ You can reach out to Dr. Alan Stern here: Website: https://betterricherstronger.com/ Email: alan@betterricherstronger.com Facebook Group: https://www.facebook.com/groups/betterricherstronger ‍ Mentions and Links: ‍ Brands: UPS ‍ If you want your questions answered on Monday Morning Episodes, ask me on these platforms: My Newsletter: https://thedentalmarketer.lpages.co/newsletter/ The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041 ‍ Episode Transcript (Auto-Generated - Please Excuse Errors) ‍ Michael: Hey, Alan, so talk to us. What's one piece of advice you can give us this Monday morning? Alan: Michael, thank you. The one thing I would like people to think about in a digitizing, commoditizing, depersonalizing and often dehumanizing environment we live in. we got to remember to approach our work with love in our hearts because when we have love of humanity. And love of humanity is not the same as the love of our spouse, love of our children, love of our parents, siblings, et cetera. But if we love the people and extend love out to our teams, to our patients, to the UPS guy, to the mailman, to anybody, life gets a whole lot better. We forget sometimes when we're trying to do that perfect crown prep or when the endo just isn't right. Or if, oh my heavens, a crown falls off, we go into offense, defense, right? If we approach people a little bit differently and just be in there to love them to listen to them and to treat them as human beings who are scared or anxious, all of a sudden, we become healers. We're no longer providers. I hate that word, Michael. Providers, we are practitioners of a profession. And we know that and it emanates from the pores of our skin. Life gets better. But it's got to start, Michael, with yourself. You have to look in the mirror each morning and see something really good, a well trained, well intended human being who's not perfect and never will be, but gets out there and gives with everything they've got from their hearts, from their minds, and from our well trained hands. Love in their heart is the magic ingredient, Michael. Michael: Gotcha. Okay. So then if you can give me descriptors of what this four letter word love, looks like specifically. Yeah. a scenario of a. Practice owner with their team. And then in the scenario with their patient, Alan: Beautiful. All right. So a team member screws up. Why wasn't that scanner set up right on that table? Alice, the assistant, what the bleep is going on with you? That's how not to do it. That's a tug of war, that's a power struggle. That's the owner dominating and saying, Bam, I'm in charge here, you better listen. Because you and I both know that doesn't work. That's one of the reasons for massive turnover in...