eBay for Business

eBay’s Blaine Dillard of the Seller Engagement Team visits the podcast this week to talk about how best to create social content for your business. Griff and Kayomi answer questions about taking Returns and Selling Limits. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! Take our Survey! Episode Links eBay Seller Capital Canva

This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! Episode Links eBay Advertising Blog Return Settings Shipping Insurance Help Page

This week, eBay seller Stephanie Franco walks us through the steps she took to rescue her seller account after it slipped to Below Standard. Kayomi and Griff answer your questions about custom Item Specifics, the Stores Discount for shipping supplies, and 1099-K forms. Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast Episode Links Stephanie Franco’s eBay Store (Lady Suburbia) eBay and Form 1099-K

Willam Schoonover, Associate Administrator of the Pipeline and Hazardous Materials Safety Administration talks about how to ship hazardous goods you sell on eBay. Griff and Kayomi answer questions about the EU General Product and Safety Regulation (GPSR) which was announced in the 2024 Summer Seller Update last week. Questions? You can; Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! 2024 Summer Seller Update 2024 Seller Summer Seller Update Forum on Community PHMSA Web Site eBay Hazardous Materials Policy EU General Product Safety Regulation

Questions? Call us! 888-723-4630 Email us! podcast@ebay.com Visit our eBay page! ebay.com/podcast Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast This week, Patty Whitlock talks with host Georgea Mpampanis about how she found fulfillment as a seller of vintage jewelry as well as helping other sellers on eBay through the eBay Mentor program. Griff & Kayomi answer questions about shipping restrictions to the UK,, restrictions on running eBay auctions in certain states, and compliance with the EU Digital Services Act. Episode Links Update to Feedback Removal Policy https://community.ebay.com/t5/Announcements/Seller-Check-in-Feedback-Update/ba-p/34523278 UK Product Safety Regulation https://www.gov.uk/guidance/consumer-product-safety-advice-for-staying-safe EU Digital Services Act https://www.ebay.com/sellercenter/resources/digital-services-act DSA in the Fall 2023 Seller Update https://www.ebay.com/sellercenter/resources/seller-updates/2023-fall/business#a-simple-way-to-meet-european-regulatory-requirements Ohio HB 321 law web page https://agri.ohio.gov/programs/auctioneers/resources/hb321

This week, Griff and Kayomi answer questions from eBay sellers, addressing topics such as sending offers to buyers, turning off autofill features on item specifics, handling missing packages, and managing inventory. Griff, Kayomi, and Georgea discuss eBay's Seller Weeks program. Got a question about selling on eBay? Give us a call! 888-723-4630 Or send your question to: podcast@ebay.com Visit us at ebay.com/podcast to view a transcript of this episode. Take our podcast survey

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Richard Cash joins us this week to talk about his business sourcing and selling government agency surplus merchandise on eBay. Griff and Kayomi answer questions on how Best Offer works with Time Away and an unusual buyer request for shipping items back in a return. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:04 - Sourcing Inventory from Government Agencies 13:54 - Q&A and Outro New links for Ep 297 eBay Inc Blog - https://www.ebayinc.com/stories/news/neebay-to-discontinue-acceptance-of-american-express-payments-starting-august-17-2024/ Surplus Guide for Public Agencies - https://richardcash.net/ Time Away Help Page - https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&intent=time%20away&lucenceai=lucenceai&docId=HELP1600 Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 05:33 - Three Customer Service Best Practices 14:43 - Q&A and Outro New links for Ep 296 David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Renee Morin, eBay’s Chief Sustainability Officer, joins us to talk all things Recommerce and the 2024 Recommerce Report. Griff and Kayomi answer your questions about finding an item’s SKU when an offer is received and how to list Specialty Services items correctly. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:12 - The 2024 eBay Recommerce Report: The Era of Reuse 18:19 - Q&A and Outro New links for Ep 295 Summer Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-events-presents-summer-seller-check-in/ The eBay 2024 Recommerce Report - https://www.ebayinc.com/recommerce-report/ The eBay Specialty Services Category - https://www.ebay.com/sch/316/i.html?_from=R40&_nkw=specialty+services&_dmd=2&rt=nc Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, we re-start our Seller Spotlight series with eBay seller and 2023 Up & Running Grantee Daniel Trujillo. Daniel talks about getting his start in business with a high school teacher who mentored his first steps towards entrepreneurship. And This week’s answered questions include two about eBay International Shipping and the eBay Standard Envelope and selling to international buyers who use Freight Forwarders. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 02:58 - The Road To Entrepreneurship Started with One Book 19:29 - Q&A and Outro New links for Ep 294 Daniel’s eBay Store - https://www.ebay.com/str/thehoarderstore eBay Shipping Preferences - https://www.ebay.com/ship/prf eBay International Shipping Explained - https://www.ebay.com/sellercenter/shipping/ebay-international-shipping Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay Product Lead for the Seller Experience team joins us to outline all of the recent updates for promotions in Seller Hub. Kayomi and Griff answer questions about shipping supplies and store level and visibility with Promoted Listings. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:56 - New Promotions Updates for Coupons, Sales Events, and More 21:18 - Q&A and Outro New links for Ep 293 Product Research Now On Mobile - https://community.ebay.com/t5/Announcements/Product-Research-formerly-Terapeak-is-now-on-mobile/ba-p/34440521 Promotions Dashboard in Seller Hub - https://www.ebay.com/sh/mkt/promotionmanager/dashboard Store Subscription & Benefits - https://www.ebay.com/sellercenter/payments-and-fees/subscriptions-and-fees Promoted Listings - https://www.ebay.com/sellercenter/growth/promoted-listings Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay Seller Advocate and podcast correspondent Chuck Van Pelt returns with his best practices that any new or experienced seller should consider for their business. Also this week; how do you handle buyer requests post sale to delay payment? Griff and Kayomi read some of the responses to this question. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:46 - Best Practices for New (& Experienced) Sellers 23:43 - Q&A and Outro New links for Ep 292 Up and Running Grant Application - https://helloalice.com/grants/ebay/ Chuck Van Pelt’s eBay Store - https://www.ebay.com/str/chuckmac Preferences for items awaiting payment (Unpaid Item Assistant) - https://www.ebay.com/Cancel/Preference/UnpaidPurchase eBay For Business Podcast Facebook Group - https://www.facebook.com/groups/eBayForBusinessPodcast Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Kevin of Commonwealth Picker chats with Griff about his business model and his practices for reaching success. Jessica Vayo talks about the new Iterm Rating feature in Feedback. And this week’s question is: What to do if you send sold items to the wrong buyers. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:31 - The 2024 Up & Running Grant Program is Here! 15:36 - Q&A and Outro New links for Ep 291 Up and Running Grant Program - https://helloalice.com/grants/ebay/ Stanley’s Store (Kracked Screens) - https://www.ebay.com/str/krackedscreens Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Kevin of Commonwealth Picker chats with Griff about his business model and his practices for reaching success. Jessica Vayo talks about the new Iterm Rating feature in Feedback. And this week’s question is: What to do if you send sold items to the wrong buyers. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 06:06 - Picking for Passion and Profit (Not Projects!) 22:17 - Q&A and Outro New links for Ep 290 Kevin’s eBay Store - https://www.ebay.com/str/coolhandkb Trash to Cast Podcast - https://www.youtube.com/@trashtocashpodcast Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay Seller LaRee Peters' business was put on hold last year when she damaged her wrist. Learn how she recovered and the importance of having a business continuity plan in place. This week’s question is about discounts for Offers and Volume Pricing and if they can be combined. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:57 - Unplanned Business Disruptions: One Seller’s Story 16:%4 - Q&A and Outro New links for Ep 289 LaRee’s eBay Store - https://www.ebay.com/str/uniquevaluables Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, From the eBay Categories Team, Jacob Hunter returns to talk about upcoming shopping trends for the summer and fall season as well as how the new eBay Offsite Ads feature (currently in roll-out) can help give your listings exposure outside of eBay. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:09 - Shopping Trends & Offsite Ads (Beta) w Jacob Hunter 18:22 - Q&A and Outro New links for Ep 288 eBay Offsite Ads (beta) - https://www.ebayads.com/ad-solutions/ad-formats/offsite-ads/ eBay Return Preferences (requires sign in) - https://www.ebay.com/rtn/Return/SellerRules eBay Time Away Help Page - https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&intent=time%20away&lucenceai=lucenceai&docId=HELP1600 Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay seller Kendall Van Guilder shares five tips for organizing your eBay selling workspaces, on and offline. Griff and Kayomi answer your questions regarding: who pays for Return Shipping cost overages; how to handle “return to sender” package situations; responding to buyer requests to delay shipping; and how to enter soft pack parcel dimensions with cubic rate pricing in mind. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:46 - Spring Cleaning: Time To Organize Your eBay Selling Workspaces! 18:51 - Q&A and Outro New links for Ep 287 eBay Consignment - https://pages.ebay.com/ebay-consignment/ Kendall’s eBay Store; Style Secondhand - https://www.ebay.com/str/stylesecondhand Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week is dedicated to your questions! Griff and Kayomi dive deep to give answers for topics such as: Sold price difference in Sold View and eBay Research; keyword spamming prevention; buyer return windows; Changing local pick up to shipping post payment; Promoted Listings; Bulk Editing Best Offer settings; and Store subscription and search. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 06:19 - Q&A and Outro New links for Ep 286 Promoted Listings - https://www.ebay.com/sellercenter/growth/promoted-listings Bulk Listings Tools - https://www.ebay.com/sellercenter/listings/ebay-bulk-listing-tools Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! Joining us this week is eBay seller Andrew Kasemeyer to talk about Printify’s “print on demand” service as an option for listing branded merchandise in your eBay Store! Kayomi and Griff answer questions about feedback response notifications, accessing the full eBay site on a mobile device, and what to do if your buyer claims a package that shows as “delivered” is missing. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:35 - Printify Print On Demand For Hassle Free Inventory 19:09 - Q&A and Outro New links for Ep 285 March Seller Check In Replay - https://www.youtube.com/watch?v=5MtHB0P4BfE March Seller Check In Announcement Post - https://community.ebay.com/t5/Announcements/Watch-now-New-product-updates-announced-at-Seller-Check-In/ba-p/34315744 Extreme Weather Protection - https://community.ebay.com/t5/Announcements/Seller-Protections-are-in-place-for-sellers-impacted-by-severe/ba-p/34349466 Andrew’s eBay Store - https://www.ebay.com/str/cryptodesignsco Printify - https://printify.com/ eBay For Business Podcast Group on Facebook - https://www.facebook.com/groups/eBayForBusinessPodcast Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Shelley Ball, eBay Product Manager for the Seller Experience Team, brings news of the coming release of the mobile app version of eBay Product Research (aka, Terapeak) and how ePR can help you source and price smart. Kayomi and Griff answer your questions about a Reserve For Buyer format, Authenticity Guarantee rejection, and how to find accounting for eBay for Charity sales. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 06:11 - eBay Product Research For The eBay Mobile App 24:47 - Q&A and Outro New links for Ep 284 New Feature: Send Automated Offers To Buyers! - https://community.ebay.com/t5/Announcements/Save-time-by-automating-your-offers-to-buyers/ba-p/34329455 eBay Research Tools (Terapeak) - https://www.ebay.com/sellercenter/growth/ebay-research-tools eBay Authenticity Guarantee Program - https://www.ebay.com/authenticity-guarantee eBay for Charity - https://www.charity.ebay.com/ eBay for Charity Dashboard - https://www.donation.ebay.com/dashboard Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast