Lenny's Podcast: Product | Growth | Career-logo

Lenny's Podcast: Product | Growth | Career

Entrepreneurship

Interviews with world-class product leaders and growth experts to uncover concrete, actionable, and tactical advice to help you build, launch, and grow your own product. www.lennysnewsletter.com

Location:

United States

Description:

Interviews with world-class product leaders and growth experts to uncover concrete, actionable, and tactical advice to help you build, launch, and grow your own product. www.lennysnewsletter.com

Language:

English


Episodes

How to discover your superpowers, own your story, and unlock personal growth | Donna Lichaw (author of The Leader’s Journey)

2/25/2024
Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author. She helps visionary founders, CEOs, and executive teams level up their leadership and scale their impact while staying true to their mission, purpose, and themselves. Donna works with leaders at companies like Google, Disney, Twitter, Microsoft, Mailchimp, and Adobe, as well as a plethora of mission-driven startups and nonprofits. In our conversation, we discuss: • How our personal narratives influence our success and failure • Why identifying your superpowers (and kryptonite) is so important, and how to do it • The value of doubling down on your strengths rather than trying to fix weaknesses • How to acknowledge and reframe feelings of impostor syndrome • The Double Diamond framework for personal growth and goal-setting • The power of visualization and how it can fuel motivation and creativity — Brought to you by: • OneSchema—Import CSV data 10x faster • Sendbird—The (all-in-one) communications API platform for mobile apps • Sprig—Build a product people love — Find the full transcript at: https://www.lennyspodcast.com/how-to-discover-your-superpowers-own-your-story-and-unlock-personal-growth-donna-lichaw-author/ — Where to find Donna Lichaw: • LinkedIn: https://www.linkedin.com/in/dlichaw/ • Website: https://www.donnalichaw.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Donna’s background (04:25) Donna’s origin story and transition to coaching (08:38) The power of storytelling in leadership (11:36) Becoming the hero of your own story (14:49) Changing your story (21:19) Understanding and shifting others’ stories (25:41) Imposter syndrome (31:28) Exploring different types of kryptonite (36:41) Identifying and leveraging strengths (43:53) Identifying superpowers (56:39) Running experiments (01:01:52) Using product frameworks for personal growth (01:12:41) Identifying subconscious goals (01:15:27) Envisioning impact (01:16:44) Lightning round — Referenced: • The Leader’s Journey: Transforming Your Leadership to Achieve the Extraordinary: https://www.amazon.com/Leaders-Journey-Transforming-Leadership-Extraordinary/dp/1959029134 • Effective Leadership Is Transformational, by Ken Blanchard: https://www.chieflearningofficer.com/2019/06/13/effective-leadership-is-transformational/ • Ken Blanchard’s website: https://www.blanchard.com/ • How to write a kickass README: https://dev.to/scottydocs/how-to-write-a-kickass-readme-5af9 • This Week #5: Overcoming impostor syndrome, introducing growth to an org, and how to partner with your Data Scientist: https://www.lennysnewsletter.com/p/this-week-overcoming-impostor-syndrome • Community Wisdom: Dealing with impostor syndrome as a PM: https://www.lennysnewsletter.com/p/community-wisdom-dealing-with-impostor • Stuart Smalley: https://en.wikipedia.org/wiki/Stuart_Smalley • Kryptonite: https://en.wikipedia.org/wiki/Kryptonite • How Dyslexic Thinking Gives Entrepreneurs a Competitive Edge: https://www.forbes.com/sites/alisoncoleman/2023/05/16/how-dyslexic-thinking-gives-entrepreneurs-a-competitive-edge/ • Characterizing Creative Thinking and Creative Achievements in Relation to Symptoms of Attention-Deficit/Hyperactivity Disorder and Autism Spectrum Disorder: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9283685/ • Robert Iger: https://thewaltdisneycompany.com/leaders/robert-a-iger/ • CliftonStrengths test: https://www.gallup.com/cliftonstrengths/en/252137/home.aspx • VIA Character Strengths: https://www.viacharacter.org/ • How to fire people with grace, work through fear, and nurture innovation | Matt Mochary (CEO coach): https://www.lennyspodcast.com/how-to-fire-people-with-grace-work-through-fear-and-nurture-innovation-matt-mochary-ceo-coach/ •10 Steve Jobs Quotes That’ll Stick With...

Duration:01:27:03

How to discover your superpowers, own your story, and unlock personal growth | Donna Lichaw (author of The Leader’s Journey)

2/25/2024
Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author. She helps visionary founders, CEOs, and executive teams level up their leadership and scale their impact while staying true to their mission, purpose, and themselves. Donna works with leaders at companies like Google, Disney, Twitter, Microsoft, Mailchimp, and Adobe, as well as a plethora of mission-driven startups and nonprofits. In our conversation, we discuss: • How our personal narratives influence our success and failure • Why identifying your superpowers (and kryptonite) is so important, and how to do it • The value of doubling down on your strengths rather than trying to fix weaknesses • How to acknowledge and reframe feelings of impostor syndrome • The Double Diamond framework for personal growth and goal-setting • The power of visualization and how it can fuel motivation and creativity — Brought to you by: • OneSchema—Import CSV data 10x faster • Sendbird—The (all-in-one) communications API platform for mobile apps • Sprig—Build a product people love — Find the transcript for this episode and all past episodes at: https://www.lennyspodcast.com/episodes/. Today’s transcript will be live by 8 a.m. PT. — Where to find Donna Lichaw: • LinkedIn: https://www.linkedin.com/in/dlichaw/ • Website: https://www.donnalichaw.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Donna’s background (04:25) Donna’s origin story and transition to coaching (08:38) The power of storytelling in leadership (11:36) Becoming the hero of your own story (14:49) Changing your story (21:19) Understanding and shifting others’ stories (25:41) Imposter syndrome (31:28) Exploring different types of kryptonite (36:41) Identifying and leveraging strengths (43:53) Identifying superpowers (56:39) Running experiments (01:01:52) Using product frameworks for personal growth (01:12:41) Identifying subconscious goals (01:15:27) Envisioning impact (01:16:44) Lightning round — Referenced: • The Leader’s Journey: Transforming Your Leadership to Achieve the Extraordinary: https://www.amazon.com/Leaders-Journey-Transforming-Leadership-Extraordinary/dp/1959029134 • Effective Leadership Is Transformational, by Ken Blanchard: https://www.chieflearningofficer.com/2019/06/13/effective-leadership-is-transformational/ • Ken Blanchard’s website: https://www.blanchard.com/ • How to write a kickass README: https://dev.to/scottydocs/how-to-write-a-kickass-readme-5af9 • This Week #5: Overcoming impostor syndrome, introducing growth to an org, and how to partner with your Data Scientist: https://www.lennysnewsletter.com/p/this-week-overcoming-impostor-syndrome • Community Wisdom: Dealing with impostor syndrome as a PM: https://www.lennysnewsletter.com/p/community-wisdom-dealing-with-impostor • Stuart Smalley: https://en.wikipedia.org/wiki/Stuart_Smalley • Kryptonite: https://en.wikipedia.org/wiki/Kryptonite • How Dyslexic Thinking Gives Entrepreneurs a Competitive Edge: https://www.forbes.com/sites/alisoncoleman/2023/05/16/how-dyslexic-thinking-gives-entrepreneurs-a-competitive-edge/ • Characterizing Creative Thinking and Creative Achievements in Relation to Symptoms of Attention-Deficit/Hyperactivity Disorder and Autism Spectrum Disorder: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9283685/ • Robert Iger: https://thewaltdisneycompany.com/leaders/robert-a-iger/ • CliftonStrengths test: https://www.gallup.com/cliftonstrengths/en/252137/home.aspx • VIA Character Strengths: https://www.viacharacter.org/ • How to fire people with grace, work through fear, and nurture innovation | Matt Mochary (CEO coach): https://www.lennyspodcast.com/how-to-fire-people-with-grace-work-through-fear-and-nurture-innovation-matt-mochary-ceo-coach/ •10 Steve Jobs Quotes That’ll Stick With You...

Duration:01:27:03

How Netflix builds a culture of excellence | Elizabeth Stone (CTO)

2/22/2024
Elizabeth Stone is the chief technology officer of Netflix. She previously served as vice president of product data science and engineering, and as vice president of data and insights, at Netflix. Before Netflix, Elizabeth was vice president of science at Lyft, chief operating officer at Nuna, a trader at Merrill Lynch, and an economist at Analysis Group. In our conversation, we discuss: • Elizabeth’s advice for career advancement • Netflix’s unique high-performance culture • How, and why, Netflix maintains a high bar for excellence • Intentional leadership practices • How to foster an “open door” culture within your team • The Keeper Test and how it contributes to maintaining a high bar for excellence • The power of transparent communication • Much more — Brought to you by: • Vanta—Automate compliance. Simplify security. • Sendbird—The (all-in-one) communications API platform for mobile apps • Explo—Embed customer-facing analytics in your product — Find the full transcript at: https://www.lennyspodcast.com/how-netflix-builds-a-culture-of-excellence-elizabeth-stone-cto/ — Where to find Elizabeth Stone: • LinkedIn: https://www.linkedin.com/in/elizabeth-stone-608a754/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Elizabeth’s background (04:36) Life as CTO vs. VP of Data (05:57) The role of economists in tech companies (08:32) Using economics to understand incentives (10:07) Success and career growth (20:15) Setting expectations (25:02) Advice for how to avoid burnout (27:44) Netflix culture: high talent density (30:31) Netflix culture: candor and directness (31:45) The Keeper Test (39:01) Maintaining a high bar for excellence (43:54) Netflix culture: freedom and responsibility (46:18) Unconventional processes at Netflix (47:55) Examples of candor (51:44) Data and insights team structure (01:00:12) Staying close to teams (01:02:31) Advice on being present (01:07:40) Lightning round — Referenced: • What to Know About the Netflix Cup, Today’s First-Ever Live Sports Event: https://www.netflix.com/tudum/articles/netflix-cup-live-event-date-news • Ann Miura Ko interview | The Tim Ferriss Show (Podcast): https://www.youtube.com/watch?v=h2GO0Ks_VGg • Netflix culture: https://jobs.netflix.com/culture • No Rules Rules: Netflix and the Culture of Reinvention: https://www.amazon.com/No-Rules-Netflix-Culture-Reinvention/dp/1984877860 • Reed Hastings on LinkedIn: https://www.linkedin.com/in/reedhastings/ • Netflix’s “Keeper Test” and Why You Need It | Lorne Rubis: https://www.highlights.lornerubis.com/2015/08/the-netflix-keeper-test-and-the-courage-to-take-it/ • The Hunger Games: https://en.wikipedia.org/wiki/The_Hunger_Games • Nan Yu on LinkedIn: https://www.linkedin.com/in/thenanyu/ • Work Life Philosophy: https://jobs.netflix.com/work-life-philosophy • The Scoop: Netflix’s historic introduction of levels for software engineers: https://blog.pragmaticengineer.com/netflix-levels/ • Chaos Monkey: https://www.techtarget.com/whatis/definition/Chaos-Monkey • Ali Rauh on LinkedIn: https://www.linkedin.com/in/ali-rauh/ • Keith Henwood on LinkedIn: https://www.linkedin.com/in/keith-henwood/ • Jeff Bezos’ Morning Routine of Puttering Around—How It Works: https://medium.com/illumination/jeff-bezos-morning-routine-of-puttering-around-how-it-works-9d73f359ac8d • What I Talk About When I Talk About Running: A Memoir: https://www.amazon.com/What-Talk-About-When-Running/dp/0307389839 • A Fine Balance: https://www.amazon.com/Fine-Balance-Rohinton-Mistry/dp/140003065X • Triangle of Sadness on Hulu: https://www.hulu.com/movie/triangle-of-sadness-f60937bd-45f4-469a-938f-db95026953a1 • Beef on Netflix: https://www.netflix.com/title/81447461 • Fellow pour-over coffee set: https://fellowproducts.com/products/stagg-xf-pour-over-set • Peloton bikes:...

Duration:01:13:44

How Netflix builds a culture of excellence | Elizabeth Stone (CTO)

2/22/2024
Elizabeth Stone is the chief technology officer of Netflix. She previously served as vice president of product data science and engineering, and as vice president of data and insights, at Netflix. Before Netflix, Elizabeth was vice president of science at Lyft, chief operating officer at Nuna, a trader at Merrill Lynch, and an economist at Analysis Group. In our conversation, we discuss: • Elizabeth’s advice for career advancement • Netflix’s unique high-performance culture • How, and why, Netflix maintains a high bar for excellence • Intentional leadership practices • How to foster an “open door” culture within your team • The Keeper Test and how it contributes to maintaining a high bar for excellence • The power of transparent communication • Much more — Brought to you by: • Vanta—Automate compliance. Simplify security. • Sendbird—The (all-in-one) communications API platform for mobile apps • Explo—Embed customer-facing analytics in your product — Find the full transcript at: https://www.lennyspodcast.com/how-netflix-builds-a-culture-of-excellence-elizabeth-stone-cto/ — Where to find Elizabeth Stone: • LinkedIn: https://www.linkedin.com/in/elizabeth-stone-608a754/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Elizabeth’s background (04:36) Life as CTO vs. VP of Data (05:57) The role of economists in tech companies (08:32) Using economics to understand incentives (10:07) Success and career growth (20:15) Setting expectations (25:02) Advice for how to avoid burnout (27:44) Netflix culture: high talent density (30:31) Netflix culture: candor and directness (31:45) The Keeper Test (39:01) Maintaining a high bar for excellence (43:54) Netflix culture: freedom and responsibility (46:18) Unconventional processes at Netflix (47:55) Examples of candor (51:44) Data and insights team structure (01:00:12) Staying close to teams (01:02:31) Advice on being present (01:07:40) Lightning round — Referenced: • What to Know About the Netflix Cup, Today’s First-Ever Live Sports Event: https://www.netflix.com/tudum/articles/netflix-cup-live-event-date-news • Ann Miura Ko interview | The Tim Ferriss Show (Podcast): https://www.youtube.com/watch?v=h2GO0Ks_VGg • Netflix culture: https://jobs.netflix.com/culture • No Rules Rules: Netflix and the Culture of Reinvention: https://www.amazon.com/No-Rules-Netflix-Culture-Reinvention/dp/1984877860 • Reed Hastings on LinkedIn: https://www.linkedin.com/in/reedhastings/ • Netflix’s “Keeper Test” and Why You Need It | Lorne Rubis: https://www.highlights.lornerubis.com/2015/08/the-netflix-keeper-test-and-the-courage-to-take-it/ • The Hunger Games: https://en.wikipedia.org/wiki/The_Hunger_Games • Nan Yu on LinkedIn: https://www.linkedin.com/in/thenanyu/ • Work Life Philosophy: https://jobs.netflix.com/work-life-philosophy • The Scoop: Netflix’s historic introduction of levels for software engineers: https://blog.pragmaticengineer.com/netflix-levels/ • Chaos Monkey: https://www.techtarget.com/whatis/definition/Chaos-Monkey • Ali Rauh on LinkedIn: https://www.linkedin.com/in/ali-rauh/ • Keith Henwood on LinkedIn: https://www.linkedin.com/in/keith-henwood/ • Jeff Bezos’ Morning Routine of Puttering Around—How It Works: https://medium.com/illumination/jeff-bezos-morning-routine-of-puttering-around-how-it-works-9d73f359ac8d • What I Talk About When I Talk About Running: A Memoir: https://www.amazon.com/What-Talk-About-When-Running/dp/0307389839 • A Fine Balance: https://www.amazon.com/Fine-Balance-Rohinton-Mistry/dp/140003065X • Triangle of Sadness on Hulu: https://www.hulu.com/movie/triangle-of-sadness-f60937bd-45f4-469a-938f-db95026953a1 • Beef on Netflix: https://www.netflix.com/title/81447461 • Fellow pour-over coffee set: https://fellowproducts.com/products/stagg-xf-pour-over-set • Peloton bikes:...

Duration:01:13:44

Building a world-class sales org | Jason Lemkin (SaaStr)

2/18/2024
Jason Lemkin created and runs SaaStr, the world’s largest community for B2B/SaaS founders, and is the managing director of SaaStr Fund, a $90 million venture capital firm specializing in early-stage enterprise investments. He is also the mastermind behind two major tech conferences each year—one in the Bay Area, drawing in over 15,000 people, and another in Europe, with a crowd of more than 3,000 SaaS executives, founders, and entrepreneurs. Before SaaStr, Jason wore many hats: CEO and co-founder of EchoSign (later bought by Adobe), vice president at Adobe Systems, co-founder and president of NanoGram Devices Corp., vice president of NeoPhotonics, and a senior director at BabyCenter. In our conversation, we discuss: • How far you should go without a salesperson • Signs it’s time to hire salespeople • Why you need to hire two salespeople • How to compensate your salespeople • How to interview salespeople • When to hire a VP of Sales • How to prevent their flaming out • How to scale your sales org • How to improve the relationship between your sales and product teams • Much more — Brought to you by: • CommandBar—AI-powered user assistance for modern products and impatient users • Vanta—Automate compliance. Simplify security. • LinkedIn Ads—Reach professionals and drive results for your business — Find the full transcript at: https://www.lennyspodcast.com/building-a-world-class-sales-org-jason-lemkin-saastr/ — Where to find Jason Lemkin: • X: https://twitter.com/jasonlk • LinkedIn: https://www.linkedin.com/in/jasonmlemkin/ • Website: https://www.saastr.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Jason’s background (06:18) The importance of sales in B2B businesses (11:23) Signs that you should start hiring salespeople (14:19) Attributes to look for in early sales reps (19:08) Hiring a VP of Sales (26:43) The role of a VP of Sales (30:06) Interviewing salespeople (45:16) Determining sales compensation and quota (53:34) Transitioning from 100% commission to a smaller percentage (56:58) Indicators of a hard-to-sell product (59:39) Scaling the sales organization (01:05:26) Understanding sales roles and titles (01:10:02) Product involvement in sales, and vice versa (01:20:32) Thoughts on product teams taking on P&L responsibilities (01:27:23) One thing founders can do to become better at sales (01:31:02) The ideal trial length for a free trial sales team (01:39:50) Closing thoughts (01:41:43) Lightning round — Referenced: • Marc Benioff on LinkedIn: https://www.linkedin.com/in/marcbenioff/ • Snowflake: https://www.snowflake.com/en/ • Yamini Rangan on LinkedIn: https://www.linkedin.com/in/yaminirangan/ • Salesforce: https://www.salesforce.com/ • HubSpot: https://www.hubspot.com/ • Twilio: https://www.twilio.com/ • Cloudflare: https://www.cloudflare.com/ • GitHub: https://github.com/ • Columbo: https://www.imdb.com/title/tt1466074/ • What is Davos and why is it important? Your guide to the World Economic Forum’s annual meeting: https://www.euronews.com/next/2024/01/15/what-is-davos-and-why-is-it-important-your-guide-to-the-world-economic-forums-annual-meeti • Adobe: https://www.adobe.com/ • Satya Nadella on LinkedIn: https://www.linkedin.com/in/satyanadella/ • Glengarry Glen Ross on Prime Video: https://www.amazon.com/Glengarry-Glen-Ross-James-Foley/dp/B002NN5F7A • The Wolf of Wall Street on Prime Video: https://www.amazon.com/Wolf-Wall-Street-Leonardo-DiCaprio/dp/B00IIU9FQY • A step-by-step guide to crafting a sales pitch that wins | April Dunford (author of Obviously Awesome and Sales Pitch): https://www.lennyspodcast.com/a-step-by-step-guide-to-crafting-a-sales-pitch-that-wins-april-dunford-author-of-obviously-awesom/ • Pipedrive: https://www.pipedrive.com/ • Sam Blond on LinkedIn:...

Duration:02:01:57

Building a world-class sales org | Jason Lemkin (SaaStr)

2/18/2024
Jason Lemkin created and runs SaaStr, the world’s largest community for B2B/SaaS founders, and is the managing director of SaaStr Fund, a $90 million venture capital firm specializing in early-stage enterprise investments. He is also the mastermind behind two major tech conferences each year—one in the Bay Area, drawing in over 15,000 people, and another in Europe, with a crowd of more than 3,000 SaaS executives, founders, and entrepreneurs. Before SaaStr, Jason wore many hats: CEO and co-founder of EchoSign (later bought by Adobe), vice president at Adobe Systems, co-founder and president of NanoGram Devices Corp., vice president of NeoPhotonics, and a senior director at BabyCenter. In our conversation, we discuss: • How far you should go without a salesperson • Signs it’s time to hire salespeople • Why you need to hire two salespeople • How to compensate your salespeople • How to interview salespeople • When to hire a VP of Sales • How to prevent their flaming out • How to scale your sales org • How to improve the relationship between your sales and product teams • Much more — Brought to you by: • CommandBar—AI-powered user assistance for modern products and impatient users • Vanta—Automate compliance. Simplify security. • LinkedIn Ads—Reach professionals and drive results for your business — Find the full transcript at: https://www.lennyspodcast.com/building-a-world-class-sales-org-jason-lemkin-saastr/ — Where to find Jason Lemkin: • X: https://twitter.com/jasonlk • LinkedIn: https://www.linkedin.com/in/jasonmlemkin/ • Website: https://www.saastr.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Jason’s background (06:18) The importance of sales in B2B businesses (11:23) Signs that you should start hiring salespeople (14:19) Attributes to look for in early sales reps (19:08) Hiring a VP of Sales (26:43) The role of a VP of Sales (30:06) Interviewing salespeople (45:16) Determining sales compensation and quota (53:34) Transitioning from 100% commission to a smaller percentage (56:58) Indicators of a hard-to-sell product (59:39) Scaling the sales organization (01:05:26) Understanding sales roles and titles (01:10:02) Product involvement in sales, and vice versa (01:20:32) Thoughts on product teams taking on P&L responsibilities (01:27:23) One thing founders can do to become better at sales (01:31:02) The ideal trial length for a free trial sales team (01:39:50) Closing thoughts (01:41:43) Lightning round — Referenced: • Marc Benioff on LinkedIn: https://www.linkedin.com/in/marcbenioff/ • Snowflake: https://www.snowflake.com/en/ • Yamini Rangan on LinkedIn: https://www.linkedin.com/in/yaminirangan/ • Salesforce: https://www.salesforce.com/ • HubSpot: https://www.hubspot.com/ • Twilio: https://www.twilio.com/ • Cloudflare: https://www.cloudflare.com/ • GitHub: https://github.com/ • Columbo: https://www.imdb.com/title/tt1466074/ • What is Davos and why is it important? Your guide to the World Economic Forum’s annual meeting: https://www.euronews.com/next/2024/01/15/what-is-davos-and-why-is-it-important-your-guide-to-the-world-economic-forums-annual-meeti • Adobe: https://www.adobe.com/ • Satya Nadella on LinkedIn: https://www.linkedin.com/in/satyanadella/ • Glengarry Glen Ross on Prime Video: https://www.amazon.com/Glengarry-Glen-Ross-James-Foley/dp/B002NN5F7A • The Wolf of Wall Street on Prime Video: https://www.amazon.com/Wolf-Wall-Street-Leonardo-DiCaprio/dp/B00IIU9FQY • A step-by-step guide to crafting a sales pitch that wins | April Dunford (author of Obviously Awesome and Sales Pitch): https://www.lennyspodcast.com/a-step-by-step-guide-to-crafting-a-sales-pitch-that-wins-april-dunford-author-of-obviously-awesom/ • Pipedrive: https://www.pipedrive.com/ • Sam Blond on LinkedIn:...

Duration:02:01:57

Making time for what matters | Jake Knapp and John Zeratsky (authors of Sprint and Make Time, co-founders of Character Capital)

2/11/2024
Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time. They have helped more than 300 teams design new products and bring them to market, including those at YouTube, Gusto, One Medical Group, and Slack. Jake and John are co-founders of the venture capital firm Character, where they support startups with capital and sprints. Previously, they were operating partners at Google Ventures and, before that, design leaders at Google, where John worked on Google Ads and YouTube and Jake helped build Gmail and co-founded Google Meet. In our conversation, we discuss: • “Busy bandwagon” and “infinity pools” • Creating one “highlight” each day • Their four-part framework for productivity • How to use the calendar to design your day • How creating friction can help you avoid distractions • Tips on creating a distraction-free phone • Strategies for managing email and distractions • The importance of reflecting on the day and making time for meaningful work • Design sprints — Brought to you by: • Sidebar—Accelerate your career by surrounding yourself with extraordinary peers • Whimsical—The iterative product workspace • WorkOS—The modern API for auth and user identity — Find the full transcript at: https://www.lennyspodcast.com/making-time-for-what-matters-jake-knapp-and-john-zeratsky-authors-of-sprint-and-make-time-co-fou/ — Where to find Jake Knapp: • X: https://twitter.com/jakek • LinkedIn: https://www.linkedin.com/in/jake-knapp/ • Website: https://jakeknapp.com/ — Where to find John Zeratsky: • X: https://twitter.com/jazer • LinkedIn: https://www.linkedin.com/in/johnzeratsky/ • Website: https://johnzeratsky.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) About Jake and John (04:10) Recording the audiobook for Make Time (06:06) What people often get wrong when trying to become more productive (11:24) The busy bandwagon and infinity pools (15:22) Real talk: Jake and John’s productivity levels (20:10) The four-part framework for getting more done: Highlight, Laser, Energize, Reflect (25:15) Step 1: Highlight (28:08) Designing your day with a calendar (30:52) The Groundhog Day mentality (35:10) Tactical advice for implementing the highlight method (39:30) An example of a failed highlight (48:08) Step 2: Laser (51:12) Creating intentional friction to avoid distractions (57:28) Curating a distraction-free phone (01:07:58) Resetting expectations and slowing your inbox (01:14:51) Systems over willpower (01:18:14) Managing email distractions (01:18:49) Step 3: Energize (01:22:05) Step 4: Reflect (01:26:30) Introduction to Sprint — Referenced: • Make Time: How to Focus on What Matters Every Day: https://www.amazon.com/Make-Time-Focus-Matters-Every/dp/0525572422 • Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days: https://www.amazon.com/Sprint-audiobook/dp/B019R2DQIY • Make Time blog: https://maketime.blog/ • Make Time blog on X: https://twitter.com/maketimeblog • Character: https://www.character.vc/ • Google Ventures: https://www.gv.com/ • Character Labs: https://www.character.vc/labs • Strategies for becoming less distracted and improving focus | Nir Eyal (author of Indistractable and Hooked): https://www.lennyspodcast.com/strategies-for-becoming-less-distracted-and-improving-focus-nir-eyal-author-of-indistractable-and/ • Groundhog Day on Prime Video: https://www.amazon.com/Groundhog-Day-Bill-Murray/dp/B000SP1SH6 • Reclaim.ai: https://reclaim.ai/ • Feed Blocker for LinkedIn: https://chromewebstore.google.com/detail/feed-blocker-for-linkedin/eikaafmldiioljlilngpogcepiedpenf • The Lord of the Rings: https://www.amazon.com/Lord-Rings-J-R-R-Tolkien/dp/0544003411 • MagSafe charger: https://www.amazon.com/Apple-MHXH3AM-A-MagSafe-Charger/dp/B08L5NP6NG/ • Nanit app:...

Duration:01:35:39

Making time for what matters | Jake Knapp and John Zeratsky (authors of Sprint and Make Time, co-founders of Character Capital)

2/11/2024
Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time. They have helped more than 300 teams design new products and bring them to market, including those at YouTube, Gusto, One Medical Group, and Slack. Jake and John are co-founders of the venture capital firm Character, where they support startups with capital and sprints. Previously, they were operating partners at Google Ventures and, before that, design leaders at Google, where John worked on Google Ads and YouTube and Jake helped build Gmail and co-founded Google Meet. In our conversation, we discuss: • “Busy bandwagon” and “infinity pools” • Creating one “highlight” each day • Their four-part framework for productivity • How to use the calendar to design your day • How creating friction can help you avoid distractions • Tips on creating a distraction-free phone • Strategies for managing email and distractions • The importance of reflecting on the day and making time for meaningful work • Design sprints — Brought to you by: • Sidebar—Accelerate your career by surrounding yourself with extraordinary peers • Whimsical—The iterative product workspace • WorkOS—The modern API for auth and user identity — Find the full transcript at: https://www.lennyspodcast.com/making-time-for-what-matters-jake-knapp-and-john-zeratsky-authors-of-sprint-and-make-time-co-fou/ — Where to find Jake Knapp: • X: https://twitter.com/jakek • LinkedIn: https://www.linkedin.com/in/jake-knapp/ • Website: https://jakeknapp.com/ — Where to find John Zeratsky: • X: https://twitter.com/jazer • LinkedIn: https://www.linkedin.com/in/johnzeratsky/ • Website: https://johnzeratsky.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) About Jake and John (04:10) Recording the audiobook for Make Time (06:06) What people often get wrong when trying to become more productive (11:24) The busy bandwagon and infinity pools (15:22) Real talk: Jake and John’s productivity levels (20:10) The four-part framework for getting more done: Highlight, Laser, Energize, Reflect (25:15) Step 1: Highlight (28:08) Designing your day with a calendar (30:52) The Groundhog Day mentality (35:10) Tactical advice for implementing the highlight method (39:30) An example of a failed highlight (48:08) Step 2: Laser (51:12) Creating intentional friction to avoid distractions (57:28) Curating a distraction-free phone (01:07:58) Resetting expectations and slowing your inbox (01:14:51) Systems over willpower (01:18:14) Managing email distractions (01:18:49) Step 3: Energize (01:22:05) Step 4: Reflect (01:26:30) Introduction to Sprint — Referenced: • Make Time: How to Focus on What Matters Every Day: https://www.amazon.com/Make-Time-Focus-Matters-Every/dp/0525572422 • Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days: https://www.amazon.com/Sprint-audiobook/dp/B019R2DQIY • Make Time blog: https://maketime.blog/ • Make Time blog on X: https://twitter.com/maketimeblog • Character: https://www.character.vc/ • Google Ventures: https://www.gv.com/ • Character Labs: https://www.character.vc/labs • Strategies for becoming less distracted and improving focus | Nir Eyal (author of Indistractable and Hooked): https://www.lennyspodcast.com/strategies-for-becoming-less-distracted-and-improving-focus-nir-eyal-author-of-indistractable-and/ • Groundhog Day on Prime Video: https://www.amazon.com/Groundhog-Day-Bill-Murray/dp/B000SP1SH6 • Reclaim.ai: https://reclaim.ai/ • Feed Blocker for LinkedIn: https://chromewebstore.google.com/detail/feed-blocker-for-linkedin/eikaafmldiioljlilngpogcepiedpenf • The Lord of the Rings: https://www.amazon.com/Lord-Rings-J-R-R-Tolkien/dp/0544003411 • MagSafe charger: https://www.amazon.com/Apple-MHXH3AM-A-MagSafe-Charger/dp/B08L5NP6NG/ • Nanit app:...

Duration:01:35:39

Inside OpenAI | Logan Kilpatrick (head of developer relations)

2/8/2024
Logan Kilpatrick leads developer relations at OpenAI, supporting developers building with the OpenAI API and ChatGPT. He is also on the board of directors at NumFOCUS, the nonprofit organization that supports open source projects like Jupyter, Pandas, NumPy, and more. Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy. In our conversation, we discuss: • OpenAI’s fast-paced and innovative work environment • The value of high agency and high urgency in your employees • Tips for writing better ChatGPT prompts • How the GPT Store is doing • OpenAI’s planning process and decision-making criteria • Where OpenAI is heading in the next few years • Insight into OpenAI’s B2B offerings • Why Logan “measures in hundreds” — Brought to you by: • Hex—Helping teams ask and answer data questions by working together • Whimsical—The iterative product workspace • Arcade Software—Create effortlessly beautiful demos in minutes — Find the transcript for this episode and all past episodes at: https://www.lennyspodcast.com/episodes/. Today’s transcript will be live by 8 a.m. PT. — Where to find Logan Kilpatrick: • X: https://twitter.com/OfficialLoganK • LinkedIn: https://www.linkedin.com/in/logankilpatrick/ • Website: https://logank.ai/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Logan’s background (03:49) The impact of recent events on OpenAI’s team and culture (08:20) Exciting developments in AI interfaces (09:52) Using OpenAI tools to make companies more efficient (13:04) Examples of using AI effectively (18:35) Prompt engineering (22:12) How to write better prompts (26:05) The launch of GPTs and the OpenAI Store (32:10) The importance of high agency and urgency (34:35) OpenAI’s ability to move fast and ship high-quality products (35:56) OpenAI’s planning process and decision-making criteria (40:22) The importance of real-time communication (42:33) OpenAI’s team and growth (44:47) Future developments at OpenAI (47:42) GPT-5 and building toward the future (50:38) OpenAI’s enterprise offering and the value of sharing custom applications (52:30) New updates and features from OpenAI (55:09) How to leverage OpenAI’s technology in products (58:26) Encouragement for building with AI (59:30) Lightning round — Referenced: • OpenAI: https://openai.com/ • Sam Altman on X: https://twitter.com/sama • Greg Brockman on X: https://twitter.com/gdb • tldraw: https://www.tldraw.com/ • Harvey: https://www.harvey.ai/ • Boost Your Productivity with Generative AI: https://hbr.org/2023/06/boost-your-productivity-with-generative-ai • Research: quantifying GitHub Copilot’s impact on developer productivity and happiness: https://github.blog/2022-09-07-research-quantifying-github-copilots-impact-on-developer-productivity-and-happiness/ • Lesson learnt from the DPD AI Chatbot swearing blunder: https://www.linkedin.com/pulse/lesson-learnt-from-dpd-ai-chatbot-swearing-blunder-kitty-sz57e/ • Dennis Yang on LinkedIn: https://www.linkedin.com/in/dennisyang/ • Tim Ferriss’s blog: https://tim.blog/ • Tyler Cowen on X: https://twitter.com/tylercowen • Tom Cruise on X: https://twitter.com/TomCruise • Canva: https://www.canva.com/ • Zapier: https://zapier.com/ • Siqi Chen on X: https://twitter.com/blader • Runway: https://runway.com/ • Universal Primer: https://chat.openai.com/g/g-GbLbctpPz-universal-primer • “I didn’t expect ChatGPT to get so good” | Unconfuse Me with Bill Gates: https://www.youtube.com/watch?v=8-Ymdc6EdKw • Microsoft Azure: https://azure.microsoft.com/ • Lennybot: https://www.lennybot.com/ • Visual Electric: https://visualelectric.com/ • DALL-E: https://openai.com/research/dall-e • The One World Schoolhouse:...

Duration:01:08:06

Lessons from Atlassian: Launching new products, getting buy-in, and staying ahead of the competition | Megan Cook (head of product, Jira)

2/4/2024
Megan Cook is the head of product for Atlassian’s Jira software, which is used by 75% of Fortune 500 companies, has over 125,000 customers globally, over 15 different products, and is by far the most popular project management tool in the world. Megan has been at Atlassian for just under 11 years, and before this role, she was an analyst, a developer, and an Agile coach. In our conversation, we discuss: • How to get buy-in for your ideas • The value of starting small • How, and why, creating space for play is so essential • How Jira stays ahead of endless competition • Atlassian’s approach to launching new product lines • Tactical tips for making remote work, work • A personal failure and the lessons learned from it — Brought to you by: • Teal—Your personal career growth platform • Sprig—Build a product people love • Vanta—Automate compliance. Simplify security. — Find the transcript for this episode and all past episodes at: https://www.lennyspodcast.com/episodes/. Today’s transcript will be live by 8 a.m. PT. — Where to find Megan Cook: • X: https://twitter.com/meganwcook • LinkedIn: https://www.linkedin.com/in/cookmegan — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Megan’s background (03:50) Creating space for play and psychological safety on teams (07:36) Peer feedback groups (10:30) Sharing stories of failure (13:33) The “10 dollar” game for priorities (15:24) Advice on making remote work, work (24:16) Getting buy-in for your ideas (28:33) The importance of staying open-minded (34:05) A quick summary of how to get buy-in (36:45) Fighting the good fight (38:15) Identifying customer pain points (43:04) Starting small and showing success (46:08) Launching new product lines (53:35) Atlassian’s gated process for new product ideas (58:00) How Jira stays ahead of competitors (01:04:28) Learning from failure (01:08:30) Fight club (01:10:08) Lightning round — Referenced: • Jira: https://www.atlassian.com/software/jira • Atlassian: https://www.atlassian.com/ • Bitbucket: https://bitbucket.org/product • Ben Crowe on LinkedIn: https://www.linkedin.com/in/ben-crowe-67299714/ • Ash Barty on X: https://twitter.com/ashbarty • Atlassian’s blog, Work Life: https://www.atlassian.com/blog • Lessons learned: 1,000 days of distributed at Atlassian: https://www.atlassian.com/blog/distributed-work/distributed-work-report • New research: How to make time for the work that matters: https://www.atlassian.com/blog/distributed-work/calendar-redesign-experiment • Atlas: https://www.atlassian.com/software/atlas • Confluence: https://www.atlassian.com/software/confluence • Lenny’s swag store: https://lennyswag.com/ • What is CSAT and how do you measure it?: https://www.qualtrics.com/experience-management/customer/what-is-csat • The UX research reckoning is here | Judd Antin (Airbnb, Meta): https://www.lennyspodcast.com/the-ux-research-reckoning-is-here-judd-antin-airbnb-meta/ • Charlie Sutton on LinkedIn: https://www.linkedin.com/in/charliesutton/ • Nokia 6100: https://en.wikipedia.org/wiki/Nokia_6100 • Compass: https://www.atlassian.com/software/compass • Jira Product Discovery: https://www.atlassian.com/software/jira/product-discovery • Canva: https://www.canva.com/ • Inspired: How to Create Tech Products Customers Love: https://www.amazon.com/INSPIRED-Create-Tech-Products-Customers/dp/1119387507 • Scaling People: Tactics for Management and Company Building: https://www.amazon.com/Scaling-People-Tactics-Management-Building/dp/1953953212 • Foundation on AppleTV+: https://tv.apple.com/us/show/foundation/umc.cmc.5983fipzqbicvrve6jdfep4x3 • Foundation book series: https://www.amazon.com/Foundation-3-Book-Boxed-Set-Empire/dp/0593499573 • Traeger smoker: https://www.traeger.com/shop/wood-pellet-grills — Production and marketing by...

Duration:01:21:08

Managing nerves, anxiety, and burnout | Jonny Miller (Nervous System Mastery)

1/28/2024
Jonny Miller is the founder of Nervous System Mastery, a course that has helped hundreds of founders and tech leaders cultivate calm, reduce nervousness, enhance resilience, and elevate their sense of aliveness. Having personally benefited from Jonny’s teachings, I’m especially excited to have him on the show. In this episode, we discuss: • How shifting your focus from the mind to the body can help ease nervousness • The power of breath in changing states • The importance of “interoception” • Specific breathing exercises to both calm and excite your nervous system • The A.P.E. (awareness, posture, and emotion) framework for recognizing body signals • The “feather, brick, dump truck” phenomenon • The concept of emotional debt and how to release it • The competitive advantage of feeling emotions — Jonny’s five-week boot camp, Nervous System Mastery, will equip you with evidence-backed protocols to cultivate greater calm and agency over your internal state. Learn to rewire maladaptive stress responses and improve your sleep (use code LENNY for $250 discount). Apply here. — Brought to you by: • Teal—Your personal career growth platform • Vanta—Automate compliance. Simplify security. • Miro—A collaborative visual platform where your best work comes to life — Find the full transcript at: https://www.lennyspodcast.com/managing-nerves-anxiety-and-burnout-jonny-miller-nervous-system-mastery/ — Where to find Jonny Miller: • X: https://twitter.com/jonnym1ller • LinkedIn: https://www.linkedin.com/in/jonnym1ller/ • Website: https://www.jonnymiller.co/ • Podcast: podcast.curioushumans.com • Email: jonny@curioushumans.com • Course: https://nsmastery.com/lenny — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Jonny’s background (07:19) The bottom-up approach to nervousness and anxiety (09:42) The power of breath in changing states (11:47) The concept of state over story (13:56) Personal experiences with nervousness (15:01) Breathing exercises to calm you down (20:40) The “espresso” breath exercise to give you energy (25:44) Interoception and the A.P.E. framework (34:47) The “feather, brick, dump truck” phenomenon (37:40) Recognizing emotional debt and avoiding burnout (40:47) Using somatic-oriented therapy for healing (45:26) Telltale signs of emotional debt (48:13) The competitive advantage of “feeling the feels” (50:20) Advice for people overwhelmed by stimuli (52:36) The NSDR (non-sleep deep rest) practice for emotional release (55:38) Daily practices for emotional well-being (58:23) Thoughts on meditation (01:01:26) The Body Keeps the Score (01:01:58) Contrarian corner (01:04:43) Lightning round — Jonny’s If [This] Then [Breathe] Recipes: • If [overwhelmed], then [hum] • If [anxious], then [breath of calm] • If [lethargic], then [espresso breath] — Referenced: • The Operating Manual for Your Nervous System: https://every.to/p/the-operating-manual-for-your-nervous-system • Afferent vs. Efferent Neurons: https://www.osmosis.org/answers/afferent-vs-efferent-neurons • Insular cortex: https://en.wikipedia.org/wiki/Insular_cortex • Jonny’s TED Talk, “The gifts of grief”: https://www.ted.com/talks/jonny_miller_the_gifts_of_grief/details • Humming (Simple Bhramari Pranayama) as a Stress Buster: A Holter-Based Study to Analyze Heart Rate Variability (HRV) Parameters During Bhramari, Physical Activity, Emotional Stress, and Sleep: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10182780/ • 14-Minute Guided NSDR (non-sleep deep rest) practice: https://www.youtube.com/watch?v=vjXX2c72fYY • Breathing Techniques to Reduce Stress and Anxiety | Dr. Andrew Huberman on the Physiological Sigh: https://www.youtube.com/watch?v=kSZKIupBUuc • Interoception: the hidden sense that shapes well-being:...

Duration:01:14:15

Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market

1/25/2024
Geoffrey Moore is an author, speaker, and advisor, widely known for his seminal book Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers, which many consider the most important book ever written on go-to-market strategy. Moore’s work is focused on the market dynamics surrounding disruptive innovations, and how one overcomes the challenge of transitioning from serving early adopters to the mainstream. In this episode, we discuss: • What “crossing the chasm” means • What steps to take before you try crossing the chasm • The importance of winning a marquee customer • The role of executive sponsors in the sales process • The differences between visionaries and pragmatists, and how to build for each • Geoffrey’s four go-to-market playbooks based on stage: Early Market, Bowling Alley, Tornado, and Main Street • The problem with discounting before crossing the chasm • “Deadly sins” to avoid when crossing the chasm — Brought to you by: • CommandBar—AI-powered user assistance for modern products and impatient users • WorkOS—An API platform for quickly adding enterprise features • Arcade Software—Create effortlessly beautiful demos in minutes — Find the full transcript at: https://www.lennyspodcast.com/geoffrey-moore-on-finding-your-beachhead-crossing-the-chasm-and-dominating-a-market/ — Where to find Geoffrey Moore: • X: https://twitter.com/geoffreyamoore • LinkedIn: https://www.linkedin.com/in/geoffreyamoore/ • LinkedIn posts: https://www.linkedin.com/in/geoffreyamoore/recent-activity/articles/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Geoffrey’s background (04:03) What people often get wrong about Crossing the Chasm (05:58) Finding your beachhead segment (09:29) The four inflection points of the technology adoption lifestyle (15:45) Geoffrey’s bonfire and bowling alley analogies (18:36) Steps to take before trying to cross the chasm (22:19) Signs you’re ready to cross the chasm (25:19) Advice for startups on where to start (27:31) Thoughts on venture capital (27:53) A general timeline for crossing the chasm (30:52) What exactly is the “chasm”? (32:35) The difference between visionaries and pragmatists (36:05) Finding the compelling reason to buy (43:45) The Early Market playbook (45:46) The Bowling Alley playbook (48:39) Different sales approaches for early market and bowling alley (51:26) Changing the value state of the company (53:28) The Tornado playbook (57:35) Why combining playbooks doesn’t work (59:10) Using generative AI in different market phases (01:03:02) The risks of discounting (01:04:21) Other “deadly sins” of crossing the chasm (01:09:09) Positioning in crossing the chasm (01:10:36) Product-led growth and crossing the chasm (01:13:54) The challenges of software and entrepreneurship (01:16:35) How Geoffrey’s thinking has evolved (01:19:30) The importance of entrepreneurship and impact (01:20:42) His book The Infinite Staircase (01:23:58) Connect with Geoffrey Moore — Referenced: • Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986 • Oracle: https://www.oracle.com/ • Documentum: https://www.opentext.com/products/documentum • Figma: https://www.figma.com/ • Notion: https://www.notion.so/ • Salesforce: https://www.salesforce.com/ • Intel: https://www.intel.com/ • Jason Fried challenges your thinking on fundraising, goals, growth, and more: https://www.lennyspodcast.com/jason-fried-challenges-your-thinking-on-fundraising-goals-growth-and-more/ • The Mayo Clinic: https://www.mayoclinic.org/ • Coda: https://coda.io/ • An inside look at how Figma ships product: https://coda.io/@yuhki/figma-product-roadmap • Dylan Field on LinkedIn:...

Duration:01:24:49

Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market

1/25/2024
Geoffrey Moore is an author, speaker, and advisor, widely known for his seminal book Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers, which many consider the most important book ever written on go-to-market strategy. Moore’s work is focused on the market dynamics surrounding disruptive innovations, and how one overcomes the challenge of transitioning from serving early adopters to the mainstream. In this episode, we discuss: • What “crossing the chasm” means • What steps to take before you try crossing the chasm • The importance of winning a marquee customer • The role of executive sponsors in the sales process • The differences between visionaries and pragmatists, and how to build for each • Geoffrey’s four go-to-market playbooks based on stage: Early Market, Bowling Alley, Tornado, and Main Street • The problem with discounting before crossing the chasm • “Deadly sins” to avoid when crossing the chasm — Brought to you by: • CommandBar—AI-powered user assistance for modern products and impatient users • WorkOS—An API platform for quickly adding enterprise features • Arcade Software—Create effortlessly beautiful demos in minutes — Find the full transcript at: https://www.lennyspodcast.com/geoffrey-moore-on-finding-your-beachhead-crossing-the-chasm-and-dominating-a-market/ — Where to find Geoffrey Moore: • X: https://twitter.com/geoffreyamoore • LinkedIn: https://www.linkedin.com/in/geoffreyamoore/ • LinkedIn posts: https://www.linkedin.com/in/geoffreyamoore/recent-activity/articles/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Geoffrey’s background (04:03) What people often get wrong about Crossing the Chasm (05:58) Finding your beachhead segment (09:29) The four inflection points of the technology adoption lifestyle (15:45) Geoffrey’s bonfire and bowling alley analogies (18:36) Steps to take before trying to cross the chasm (22:19) Signs you’re ready to cross the chasm (25:19) Advice for startups on where to start (27:31) Thoughts on venture capital (27:53) A general timeline for crossing the chasm (30:52) What exactly is the “chasm”? (32:35) The difference between visionaries and pragmatists (36:05) Finding the compelling reason to buy (43:45) The Early Market playbook (45:46) The Bowling Alley playbook (48:39) Different sales approaches for early market and bowling alley (51:26) Changing the value state of the company (53:28) The Tornado playbook (57:35) Why combining playbooks doesn’t work (59:10) Using generative AI in different market phases (01:03:02) The risks of discounting (01:04:21) Other “deadly sins” of crossing the chasm (01:09:09) Positioning in crossing the chasm (01:10:36) Product-led growth and crossing the chasm (01:13:54) The challenges of software and entrepreneurship (01:16:35) How Geoffrey’s thinking has evolved (01:19:30) The importance of entrepreneurship and impact (01:20:42) His book The Infinite Staircase (01:23:58) Connect with Geoffrey Moore — Referenced: • Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986 • Oracle: https://www.oracle.com/ • Documentum: https://www.opentext.com/products/documentum • Figma: https://www.figma.com/ • Notion: https://www.notion.so/ • Salesforce: https://www.salesforce.com/ • Intel: https://www.intel.com/ • Jason Fried challenges your thinking on fundraising, goals, growth, and more: https://www.lennyspodcast.com/jason-fried-challenges-your-thinking-on-fundraising-goals-growth-and-more/ • The Mayo Clinic: https://www.mayoclinic.org/ • Coda: https://coda.io/ • An inside look at how Figma ships product: https://coda.io/@yuhki/figma-product-roadmap • Dylan Field on LinkedIn:...

Duration:01:24:49

Good Strategy, Bad Strategy | Richard Rumelt

1/21/2024
Richard Rumelt is a legend in the world of strategy. He’s the author of Good Strategy/Bad Strategy and The Crux: How Leaders Become Strategists, both of which are often recommended by guests on this podcast. From his early days teaching in Iran at a Harvard-sponsored business school to teaching at Harvard Business School itself to over four decades teaching at UCLA’s Anderson School of Management, Richard’s impact resonates globally. His strategic insights are sought after by major corporations including Microsoft, Shell, Apple, AT&T, Intel, and Commonwealth Bank and by governmental organizations such as the U.S. Army Special Operations Command. In this episode, we discuss: • The essential components of a good strategy • The importance of coherence in strategy • Common pitfalls that create a bad strategy • How “power” plays into strategy, and common sources of power • The value of knowing history when developing effective strategies • Why a strategy should simply be called an “action agenda” • The need for one decider in an organization — Brought to you by: • CommandBar—AI-powered user assistance for modern products and impatient users • Miro—A collaborative visual platform where your best work comes to life • Vanta—Automate compliance. Simplify security. — Find the full transcript at: https://www.lennyspodcast.com/good-strategy-bad-strategy-richard-rumelt/ — Where to find Richard Rumelt: • Email: richard@generalimagination.com • LinkedIn: https://www.linkedin.com/in/richard-rumelt-18520828/ • Website: https://thecruxbook.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Richard’s background (04:29) What is a strategy? (06:23) The essential components of a good strategy (the “kernel”) (15:04) An example of good strategy (16:55) Bad strategy (25:17) The importance of focus and power (28:19) Identifying and utilizing power (34:38) Types of power (41:13) Implementing power (48:15) The importance of historical knowledge (55:23) How to write an action agenda (01:02:47) The crux (01:10:40) Challenges to executing a strategy (01:15:44) The need for a decider (01:20:39) Strategy for startups (01:26:04) Richard’s “value denials” exercise (01:31:01) Closing thoughts (01:33:57) Lightning round — Referenced: • China’s Xi says ‘reunification’ with Taiwan is inevitable: https://www.cnbc.com/2023/12/31/chinas-xi-says-reunification-with-taiwan-is-inevitable.html • The Crux: How Leaders Become Strategists: https://www.amazon.com/Crux-How-Leaders-Become-Strategists/dp/1541701240 • Good Strategy/Bad Strategy: The Difference and Why It Matters: https://www.amazon.com/Good-Strategy-Bad-Difference-Matters/dp/0307886239 • Fundamental Issues in Strategy: A Research Agenda: https://www.amazon.com/Fundamental-Issues-Strategy-Research-Agenda/dp/0875843433/ • Strategy, Structure, and Economic Performance: https://www.amazon.com/Strategy-Structure-Economic-Performance-Richard/dp/0875841090 • There’s more than the CIA and FBI: The 17 agencies that make up the U.S. intelligence community: https://www.latimes.com/nation/la-na-17-intelligence-agencies-20170112-story.html • Programme for International Student Assessment: https://www.oecd.org/pisa/ • Gerstner: Changing Culture at IBM—Lou Gerstner Discusses Changing the Culture at IBM: https://hbswk.hbs.edu/archive/gerstner-changing-culture-at-ibm-lou-gerstner-discusses-changing-the-culture-at-ibm • Marvin Lieberman on LinkedIn: https://www.linkedin.com/in/marvin-lieberman-2a6b72/ • S&P 500: https://www.spglobal.com/spdji/en/indices/equity/sp-500/#overview • Battle of Tora Bora: https://en.wikipedia.org/wiki/Battle_of_Tora_Bora • Milton Friedman: https://en.wikipedia.org/wiki/Milton_Friedman • The Louvre: https://www.louvre.fr/en • How does SpaceX build its Falcon 9 reusable rocket?:...

Duration:01:49:17

The art and wisdom of changing teams | Heidi Helfand (author of Dynamic Reteaming)

1/18/2024
Heidi Helfand is the author of Dynamic Reteaming, which outlines practical strategies for orchestrating successful team and company org changes. Her work is informed by more than 20 years in the tech industry at notable companies like AppFolio, Procore, and Expertcity/GoToMeeting. Today, she dedicates her efforts to sharing her knowledge through workshops, comprehensive courses, and consultative services, helping organizations navigate and optimize their team structures. In this episode, we discuss: • The importance of reteaming and reorging • The benefits of embracing reteaming • The five patterns of reteaming: one by one, grow and split, merging, isolation, and switching • Examples of successful reteaming • Why stable teams are not always ideal • How change can lead to great career opportunities • The RIDE framework for decision-making • Advice on how to set up isolated teams for success • The anti-patterns of reteaming and the challenges that can arise • Tactical tips for becoming a better listener — Brought to you by: • Productroadmap.ai—AI to connect your roadmaps to revenue • Hex—Helping teams ask and answer data questions by working together • Ahrefs—Improve your website’s SEO for free — Find the full transcript at: https://www.lennyspodcast.com/the-art-and-wisdom-of-changing-teams-heidi-helfand-author-of-dynamic-reteaming/ — Where to find Heidi Helfand: • X: https://twitter.com/heidihelfand • LinkedIn: https://www.linkedin.com/in/heidihelfand/ • Website: https://www.heidihelfand.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Heidi’s background (03:40) How Heidi got involved with reteaming and reorgs (07:37) Advice for people dealing with reorgs (11:56) The benefits of change and the RIDE framework (17:11) The five patterns of reteaming (20:00) The power of isolation (27:38) Advice on how to be successful by isolating small teams (33:27) Supporting and protecting internal startups (34:33) The one-by-one pattern (36:44) The grow and split pattern (39:20) The merging pattern (42:14) The switching pattern (50:18) Anti-patterns of reteaming (52:49) Embracing change and growth (58:48) How to become a better listener (01:01:28) Lightning round — Referenced: • Dynamic Reteaming: The Art and Wisdom of Changing Teams: https://www.amazon.com/Dynamic-Reteaming-Wisdom-Changing-Teams/dp/1492061298 • O’Reilly: https://www.oreilly.com/ • Procore Technologies: https://www.procore.com/ • Kristian Lindwall on LinkedIn: https://www.linkedin.com/in/kristianlindwall/ • Chris Smith on LinkedIn: https://www.linkedin.com/in/chrissmithagile • Transitions: Making Sense of Life’s Changes: https://www.amazon.com/Transitions-Making-Changes-Revised-Anniversary/dp/073820904X • Pat Wadors on LinkedIn: https://www.linkedin.com/in/patwadors/ • The Four Steps to the Epiphany: Successful Strategies for Products That Win: https://www.amazon.com/Four-Steps-Epiphany-Successful-Strategies/dp/1119690358 • GoToMyPC: https://get.gotomypc.com/ • Teamwork: https://www.amazon.com/Teamwork-Right-Wrong-Interpersonal-Communication/dp/0803932901 • AppFolio: https://www.appfolio.com/ • SecureDocs: https://www.securedocs.com/ • Citrix: https://www.citrix.com/ • The Culture Code: The Secrets of Highly Successful Groups: https://www.amazon.com/Culture-Code-Secrets-Highly-Successful/dp/0804176981 • Tuckman’s stages of group development: https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development • Rich Sheridan on LinkedIn: https://www.linkedin.com/in/menloprez/ • Menlo Innovations: https://menloinnovations.com/ • Drive: The Surprising Truth About What Motivates Us: https://www.amazon.com/Drive-Surprising-Truth-About-Motivates/dp/1594484805 • Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results:...

Duration:01:10:20

The art and wisdom of changing teams | Heidi Helfand (author of Dynamic Reteaming)

1/18/2024
Heidi Helfand is the author of Dynamic Reteaming, which outlines practical strategies for orchestrating successful team and company org changes. Her work is informed by more than 20 years in the tech industry at notable companies like AppFolio, Procore, and Expertcity/GoToMeeting. Today, she dedicates her efforts to sharing her knowledge through workshops, comprehensive courses, and consultative services, helping organizations navigate and optimize their team structures. In this episode, we discuss: • The importance of reteaming and reorging • The benefits of embracing reteaming • The five patterns of reteaming: one by one, grow and split, merging, isolation, and switching • Examples of successful reteaming • Why stable teams are not always ideal • How change can lead to great career opportunities • The RIDE framework for decision-making • Advice on how to set up isolated teams for success • The anti-patterns of reteaming and the challenges that can arise • Tactical tips for becoming a better listener — Brought to you by: • Productroadmap.ai—AI to connect your roadmaps to revenue • Hex—Helping teams ask and answer data questions by working together • Ahrefs—Improve your website’s SEO for free — Find the full transcript at: https://www.lennyspodcast.com/the-art-and-wisdom-of-changing-teams-heidi-helfand-author-of-dynamic-reteaming/ — Where to find Heidi Helfand: • X: https://twitter.com/heidihelfand • LinkedIn: https://www.linkedin.com/in/heidihelfand/ • Website: https://www.heidihelfand.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Heidi’s background (03:40) How Heidi got involved with reteaming and reorgs (07:37) Advice for people dealing with reorgs (11:56) The benefits of change and the RIDE framework (17:11) The five patterns of reteaming (20:00) The power of isolation (27:38) Advice on how to be successful by isolating small teams (33:27) Supporting and protecting internal startups (34:33) The one-by-one pattern (36:44) The grow and split pattern (39:20) The merging pattern (42:14) The switching pattern (50:18) Anti-patterns of reteaming (52:49) Embracing change and growth (58:48) How to become a better listener (01:01:28) Lightning round — Referenced: • Dynamic Reteaming: The Art and Wisdom of Changing Teams: https://www.amazon.com/Dynamic-Reteaming-Wisdom-Changing-Teams/dp/1492061298 • O’Reilly: https://www.oreilly.com/ • Procore Technologies: https://www.procore.com/ • Kristian Lindwall on LinkedIn: https://www.linkedin.com/in/kristianlindwall/ • Chris Smith on LinkedIn: https://www.linkedin.com/in/chrissmithagile • Transitions: Making Sense of Life’s Changes: https://www.amazon.com/Transitions-Making-Changes-Revised-Anniversary/dp/073820904X • Pat Wadors on LinkedIn: https://www.linkedin.com/in/patwadors/ • The Four Steps to the Epiphany: Successful Strategies for Products That Win: https://www.amazon.com/Four-Steps-Epiphany-Successful-Strategies/dp/1119690358 • GoToMyPC: https://get.gotomypc.com/ • Teamwork: https://www.amazon.com/Teamwork-Right-Wrong-Interpersonal-Communication/dp/0803932901 • AppFolio: https://www.appfolio.com/ • SecureDocs: https://www.securedocs.com/ • Citrix: https://www.citrix.com/ • The Culture Code: The Secrets of Highly Successful Groups: https://www.amazon.com/Culture-Code-Secrets-Highly-Successful/dp/0804176981 • Tuckman’s stages of group development: https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development • Rich Sheridan on LinkedIn: https://www.linkedin.com/in/menloprez/ • Menlo Innovations: https://menloinnovations.com/ • Drive: The Surprising Truth About What Motivates Us: https://www.amazon.com/Drive-Surprising-Truth-About-Motivates/dp/1594484805 • Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results:...

Duration:01:10:20

Taking control of your career | Ethan Evans (Amazon)

1/14/2024
Ethan Evans is a writer, career coach, course instructor, and retired VP at Amazon. During his 15 years at Amazon, he helped invent Prime Video, Amazon Video, the Amazon Appstore, Prime Gaming (formerly Twitch Prime), and Twitch Commerce. Prior to Amazon, Ethan spent 12 years in technical leadership roles at several East Coast startups. He writes a newsletter, Level Up, which publishes candid career advice and has a growing community of ambitious professionals to connect with. Ethan also offers a range of Leadership Development Courses via live online classes and on-demand courses. In this episode, we discuss: • The Magic Loop framework: a five-step process to grow your career • A handful of reasons why people get stuck in their career growth • Advice on how to break out of a career plateau • How to cultivate inventiveness in your work • How to stand out in interviews • A personal story of failing Jeff Bezos and lessons learned • Contrarian opinions on the return-to-office movement and doing business on a handshake — Brought to you by Sidebar—Accelerate your career by surrounding yourself with extraordinary peers | Sprig—Build a product people love | Arcade Software—Create effortlessly beautiful demos in minutes — Find the full transcript at: https://www.lennyspodcast.com/taking-control-of-your-career-ethan-evans-amazon/ — Where to find Ethan Evans: • LinkedIn: https://www.linkedin.com/in/ethanevansvp/ • Substack: https://levelupwithethanevans.substack.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Ethan’s background (04:25) The Magic Loop (08:31) The goal of the Magic Loop (10:59) Clarifications on the framework (12:46) Success stories (17:22) The importance and effectiveness of the Magic Loop (19:01) A quick summary of the steps in the Magic Loop (21:46) What if you’re not pursuing a promotion? (23:09) How to break out of a career plateau (28:52) How to become systematically inventive (36:04) Interview advice and how to stand out (40:43) A story of failing Jeff Bezos (50:31) Lessons learned from that failure (57:30) What Ethan would have done differently (01:00:35) Amazon’s leadership principles (01:08:52) Contrarian corner: Returning to the office vs. staying remote (01:10:39) Contrarian corner: Doing business on a handshake (01:11:52) Lightning round — Referenced: • The Magic Loop: https://www.lennysnewsletter.com/p/the-magic-loop • SDE levels: https://www.masaischool.com/blog/understanding-sde-levels-sde-1-vs-sde-2-vs-sde-3-differences/ • What Got You Here Won’t Get You There: How Successful People Become Even More Successful: https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304 • Thomas Edison’s quote: https://www.brainyquote.com/quotes/thomas_a_edison_109928 • Jeff Bezos: Amazon and Blue Origin | Lex Fridman Podcast: https://www.youtube.com/watch?v=DcWqzZ3I2cY • Unpacking Amazon’s unique ways of working | Bill Carr (author of Working Backwards): https://www.lennyspodcast.com/unpacking-amazons-unique-ways-of-working-bill-carr-author-of-working-backwards/ • Working Backwards: Insights, Stories, and Secrets from Inside Amazon: https://www.amazon.com/Working-Backwards-Insights-Stories-Secrets/dp/1250267595 • Jeff Wilke on X: https://twitter.com/jeffawilke • Andy Jassy on LinkedIn: https://www.linkedin.com/in/andy-jassy-8b1615/ • Werner Vogels on LinkedIn: https://www.linkedin.com/in/wernervogels/ • Amazon’s Silk browser explained: https://www.androidpolice.com/amazon-silk-browser-explainer/ • Chickens and pigs: https://www.scrum.org/resources/chickens-and-pigs • 58% of tech employees experience imposter syndrome. Here’s how to overcome it: https://medium.com/wearefutureworks/58-of-tech-employees-experience-imposter-syndrome-heres-how-to-overcome-it-78172d8a2258 • Jeff Bezos to exec after product totally...

Duration:01:21:08

Taking control of your career | Ethan Evans (Amazon)

1/14/2024
Ethan Evans is a writer, career coach, course instructor, and retired VP at Amazon. During his 15 years at Amazon, he helped invent Prime Video, Amazon Video, the Amazon Appstore, Prime Gaming (formerly Twitch Prime), and Twitch Commerce. Prior to Amazon, Ethan spent 12 years in technical leadership roles at several East Coast startups. He writes a newsletter, Level Up, which publishes candid career advice and has a growing community of ambitious professionals to connect with. Ethan also offers a range of Leadership Development Courses via live online classes and on-demand courses. In this episode, we discuss: • The Magic Loop framework: a five-step process to grow your career • A handful of reasons why people get stuck in their career growth • Advice on how to break out of a career plateau • How to cultivate inventiveness in your work • How to stand out in interviews • A personal story of failing Jeff Bezos and lessons learned • Contrarian opinions on the return-to-office movement and doing business on a handshake — Brought to you by Sidebar—Accelerate your career by surrounding yourself with extraordinary peers | Sprig—Build a product people love | Arcade Software—Create effortlessly beautiful demos in minutes — Find the full transcript at: https://www.lennyspodcast.com/taking-control-of-your-career-ethan-evans-amazon/ — Where to find Ethan Evans: • LinkedIn: https://www.linkedin.com/in/ethanevansvp/ • Substack: https://levelupwithethanevans.substack.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Ethan’s background (04:25) The Magic Loop (08:31) The goal of the Magic Loop (10:59) Clarifications on the framework (12:46) Success stories (17:22) The importance and effectiveness of the Magic Loop (19:01) A quick summary of the steps in the Magic Loop (21:46) What if you’re not pursuing a promotion? (23:09) How to break out of a career plateau (28:52) How to become systematically inventive (36:04) Interview advice and how to stand out (40:43) A story of failing Jeff Bezos (50:31) Lessons learned from that failure (57:30) What Ethan would have done differently (01:00:35) Amazon’s leadership principles (01:08:52) Contrarian corner: Returning to the office vs. staying remote (01:10:39) Contrarian corner: Doing business on a handshake (01:11:52) Lightning round — Referenced: • The Magic Loop: https://www.lennysnewsletter.com/p/the-magic-loop • SDE levels: https://www.masaischool.com/blog/understanding-sde-levels-sde-1-vs-sde-2-vs-sde-3-differences/ • What Got You Here Won’t Get You There: How Successful People Become Even More Successful: https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304 • Thomas Edison’s quote: https://www.brainyquote.com/quotes/thomas_a_edison_109928 • Jeff Bezos: Amazon and Blue Origin | Lex Fridman Podcast: https://www.youtube.com/watch?v=DcWqzZ3I2cY • Unpacking Amazon’s unique ways of working | Bill Carr (author of Working Backwards): https://www.lennyspodcast.com/unpacking-amazons-unique-ways-of-working-bill-carr-author-of-working-backwards/ • Working Backwards: Insights, Stories, and Secrets from Inside Amazon: https://www.amazon.com/Working-Backwards-Insights-Stories-Secrets/dp/1250267595 • Jeff Wilke on X: https://twitter.com/jeffawilke • Andy Jassy on LinkedIn: https://www.linkedin.com/in/andy-jassy-8b1615/ • Werner Vogels on LinkedIn: https://www.linkedin.com/in/wernervogels/ • Amazon’s Silk browser explained: https://www.androidpolice.com/amazon-silk-browser-explainer/ • Chickens and pigs: https://www.scrum.org/resources/chickens-and-pigs • 58% of tech employees experience imposter syndrome. Here’s how to overcome it: https://medium.com/wearefutureworks/58-of-tech-employees-experience-imposter-syndrome-heres-how-to-overcome-it-78172d8a2258 • Jeff Bezos to exec after product totally...

Duration:01:21:08

How to be more innovative | Sam Schillace (Microsoft deputy CTO, creator of Google Docs)

1/11/2024
Sam Schillace is deputy CTO and corporate vice president at Microsoft. Prior to working at Microsoft, Sam started a company called Writely, which was acquired by Google and became the foundation of what today is Google Docs. While at Google, Sam helped lead many of Google’s consumer products, including Gmail, Blogger, PageCreator, Picasa, Reader, Groups, and more recently Maps and Google Automotive Services. Sam was also a principal investor at Google Ventures, has founded six startups, and was the SVP of engineering at Box through their IPO. In this episode, we discuss: • The journey of building Google Docs • The importance of taking risks, embracing failure, and finding joy in your work • The importance of asking “what if” questions vs. “why not” • Why convenience always wins • How, and why, Sam stays optimistic • Inside Microsoft’s culture • Why you should solve problems without asking for permission • Early-career advice • Why “pixels are free” and “bots are docs” — Brought to you by Teal—Your personal career growth platform | Vanta—Automate compliance. Simplify security | Ahrefs—Improve your website’s SEO for free — Find the full transcript at: https://www.lennyspodcast.com/how-to-be-more-innovative-sam-schillace-microsoft-deputy-cto-creator-of-google-docs/ — Where to find Sam Schillace: • LinkedIn: https://www.linkedin.com/in/schillace/ • Newsletter: https://sundaylettersfromsam.substack.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Sam’s background (03:45) The first Google Docs file (06:45) Disruptive innovation (10:11) First-principles thinking (11:00) Recognizing disruptive ideas (13:17) Examples of first-principles thinking (15:46) The power of optimism (19:47) Sam’s motto: Get to the edge of something and f**k around (21:53) User value and laziness (24:31) People are lazy (and what to do about it) (28:36) Building Google Docs (31:06) The evolution of Google Docs (37:15) Finding product-market fit (39:52) The future of documents (44:57) The value of playing with technology (47:58) Taking risks and embracing failure (49:21) Thinking in the future (53:48) Finding joy in your work (01:01:20) Just do the best you can (01:02:34) The transformational power of AI (01:09:27) Advice for approaching AI (01:13:07) The culture at Microsoft (01:16:51) Closing thoughts (01:17:32) Lightning round — Referenced: • Google Docs began as a hacked-together experiment, says creator: https://www.theverge.com/2013/7/3/4484000/sam-schillace-interview-google-docs-creator-box • Edna Mode: https://disney.fandom.com/wiki/Edna_Mode • Sergey Brin’s profile on Forbes: https://www.forbes.com/profile/sergey-brin/ • People Who Were No Smarter Than You: https://medium.com/thrive-global/people-who-were-no-smarter-than-you-4e1c88c3fee6 • Nat Torkington (O’Reilly Media): https://www.oreilly.com/people/nathan-torkington/ • How Tesla Has Shaken (Not Stirred) Established Carmakers—and Why It Really Matters: https://www.forbes.com/sites/jenniferdungs/2021/04/23/how-tesla-has-shaken-not-stirred-established-carmakersand-why-it-really-matters/ • First Principles: Elon Musk on the Power of Thinking for Yourself: https://jamesclear.com/first-principles • Ashton Tate: https://en.wikipedia.org/wiki/Ashton-Tate • Learning by Doing: https://www.linkedin.com/pulse/learning-doing-sam-schillace • Kevin Scott on LinkedIn: https://www.linkedin.com/in/jkevinscott/ • How do we make sense of all of this?: https://sundaylettersfromsam.substack.com/p/how-do-we-make-sense-of-all-of-this • Steve Newman on LinkedIn: https://www.linkedin.com/in/stevescalyr/ • Eric Schmidt on LinkedIn: https://www.linkedin.com/in/eric-schmidt-02158951/ • Michael Arrington on X: https://twitter.com/arrington • TechCrunch: https://techcrunch.com/ • “Hello, Computer” scene from Star...

Duration:01:27:50

The engineering mindset | Will Larson (Carta, Stripe, Uber, Calm, Digg)

1/7/2024
Will Larson is Chief Technology Officer at Carta. Prior to joining Carta, he was the CTO at Calm and held engineering leadership roles at Stripe, Uber, and Digg. He is the author of two foundational engineering career books, An Elegant Puzzle and Staff Engineer, and The Engineering Executive’s Primer, which will be released in February. In our conversation, we discuss: • Systems thinking: what it is and how to apply it • Advice for product managers on fostering productive relationships with engineering managers • Why companies should treat engineers like adults • How to best measure developer productivity • Writing and its impact on his career • How to balance writing with a demanding job • How to develop your company values — Brought to you by DX—A platform for measuring and improving developer productivity | OneSchema—Import CSV data 10x faster | Vanta—Automate compliance. Simplify security. — Find the full transcript at: https://www.lennyspodcast.com/the-engineering-mindset-will-larson-carta-stripe-uber-calm-digg/ — Where to find Will Larson: • X: https://twitter.com/Lethain • LinkedIn: https://www.linkedin.com/in/will-larson-a44b543/ • Website: https://lethain.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Will’s background (04:12) Changes in the field of engineering (06:27) We need to stop treating engineers like children (08:32) Systems thinking (13:23) Implementing systems thinking in hiring (16:32) Engineering strategy (20:21) Examples of engineering strategies (25:08) How to get good at strategy (26:48) The importance of writing about things that excite you (32:40) The biggest risk to content creation is quitting too soon (35:24) How to make time for writing (37:41) Tips for aspiring writers (41:18) Building productive relationships between product managers and engineers (43:45) Giving the same performance rating to EMs and PMs (48:24) Measuring engineering productivity (55:53) Defining company values (01:02:10) Failure corner: the Digg rewrite (01:11:05) Will’s upcoming book, The Engineering Executive’s Primer (01:12:04) Lightning round — Referenced: • The end of the “free money” era: https://www.theguardian.com/technology/2023/apr/11/techscape-zirp-tech-boom • Work on what matters: https://lethain.com/work-on-what-matters/ • Sheryl Sandberg to Harvard Biz Grads: “Find a Rocket Ship”: https://www.forbes.com/sites/kashmirhill/2012/05/24/sheryl-sandberg-to-harvard-biz-grads-find-a-rocket-ship/?sh=708c9a93b37a • What Is Systems Thinking?: https://www.snhu.edu/about-us/newsroom/business/what-is-systems-thinking • Introduction to systems thinking: https://lethain.com/systems-thinking/ • Thinking in Systems: https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557 • Silent Spring: https://www.amazon.com/Silent-Spring-Rachel-Carson/dp/0618249060 • Writing an engineering strategy: https://lethain.com/eng-strategies/ • Carta: https://carta.com/ • Eric Vogl on LinkedIn: https://www.linkedin.com/in/ericvogl/ • Good Strategy/Bad Strategy: The difference and why it matters: https://www.amazon.com/Good-Strategy-Bad-difference-matters/dp/1781256179 • The Crux: How Leaders Become Strategists: https://www.amazon.com/Crux-How-Leaders-Become-Strategists/dp/1541701240/ • How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything in Between: https://www.amazon.com/How-Big-Things-Get-Done/dp/0593239512/ • Technology Strategy Patterns: Architecture as Strategy: https://www.amazon.com/Technology-Strategy-Patterns-Architecture/dp/1492040878/ • The Value Flywheel Effect: Power the Future and Accelerate Your Organization to the Modern Cloud: https://www.amazon.com/Value-Flywheel-Effect-Accelerate-Organization/dp/1950508579 • The...

Duration:01:16:53