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Marketplace Tech

American Public Media

Hosted by Molly Wood, “Marketplace Tech” demystifies the digital economy. The daily radio show and podcast uncovers how tech influences our lives in unexpected ways and provides context for listeners who care about the impact of tech, business and the digital world. Transforming breaking news to breaking ideas, Marketplace Tech uncovers themes that transcend the hype in an industry that’s constantly changing. Reporting from Oakland, California host Molly Wood asks smart questions that connect the dots and provide insight on the impact of technology to help listeners understand the business behind the technology rewiring our lives. Molly has spent two decades covering the tech industry on all platforms and is known as a pioneer in podcasting. She is an IDEAS contributor at Wired and has been recognized for her dynamic reporting by the Webbys, the National Magazine Awards, and is a Gracie Award winner. Prior to joining Marketplace, she was a tech columnist at The New York Times and before that an executive editor at CNET. The Marketplace Tech daily news podcast is available worldwide on platforms including Apple Podcasts, Google, Spotify, Stitcher, RSS Feeds and any place else where you get your podcasts.

Hosted by Molly Wood, “Marketplace Tech” demystifies the digital economy. The daily radio show and podcast uncovers how tech influences our lives in unexpected ways and provides context for listeners who care about the impact of tech, business and the digital world. Transforming breaking news to breaking ideas, Marketplace Tech uncovers themes that transcend the hype in an industry that’s constantly changing. Reporting from Oakland, California host Molly Wood asks smart questions that connect the dots and provide insight on the impact of technology to help listeners understand the business behind the technology rewiring our lives. Molly has spent two decades covering the tech industry on all platforms and is known as a pioneer in podcasting. She is an IDEAS contributor at Wired and has been recognized for her dynamic reporting by the Webbys, the National Magazine Awards, and is a Gracie Award winner. Prior to joining Marketplace, she was a tech columnist at The New York Times and before that an executive editor at CNET. The Marketplace Tech daily news podcast is available worldwide on platforms including Apple Podcasts, Google, Spotify, Stitcher, RSS Feeds and any place else where you get your podcasts.

Location:

Los Angeles, CA

Description:

Hosted by Molly Wood, “Marketplace Tech” demystifies the digital economy. The daily radio show and podcast uncovers how tech influences our lives in unexpected ways and provides context for listeners who care about the impact of tech, business and the digital world. Transforming breaking news to breaking ideas, Marketplace Tech uncovers themes that transcend the hype in an industry that’s constantly changing. Reporting from Oakland, California host Molly Wood asks smart questions that connect the dots and provide insight on the impact of technology to help listeners understand the business behind the technology rewiring our lives. Molly has spent two decades covering the tech industry on all platforms and is known as a pioneer in podcasting. She is an IDEAS contributor at Wired and has been recognized for her dynamic reporting by the Webbys, the National Magazine Awards, and is a Gracie Award winner. Prior to joining Marketplace, she was a tech columnist at The New York Times and before that an executive editor at CNET. The Marketplace Tech daily news podcast is available worldwide on platforms including Apple Podcasts, Google, Spotify, Stitcher, RSS Feeds and any place else where you get your podcasts.

Language:

English

Contact:

261 South Figueroa Street #200 Los Angeles, CA 90012 (213) 621-3500


Episodes

A new hotline helps gamers with harassment and bullying

8/3/2020
Video games have become a huge release for lots of people, especially the many who are entering their sixth month of some sort of coronavirus lockdown. Sales of video games are up 26% from a year ago. But online harassment has been a problem in gaming for years, and in June, dozens of women accused streamers — people who broadcast their gaming on Twitch or YouTube — of sexual harassment, abuse or assault. Now, a longtime video game activist is launching a hotline for people who play games or...

Duration:00:08:36

Online learning requires internet access and a device — for teachers, too

7/31/2020
There are new tools to help with online learning, but a recent report from Common Sense Media and Boston Consulting Group found that at least 15 million students in the United States lack either a device or internet access, and 9 million kids lack both. Those disparities are worse in rural communities and Black, Latinx and Native American households. Hundreds of thousands of K-12 teachers also lack hardware or internet access. Molly spoke with Elizabeth Gettelman Galicia, vice president for...

Duration:00:06:30

Robots are getting personal during the pandemic

7/30/2020
This week on “Marketplace Tech,” we’re reporting on the innovations that will help us transition to a post-pandemic future. One of those innovations has been waiting in the wings for a long time: robots. Robots can do jobs that are too dangerous for humans or just make life a little easier while offering companionship during quarantine. Molly Wood speaks with Ayanna Howard, a roboticist and professor at Georgia Tech. She says the pandemic has been a boost for robotics of all types.

Duration:00:06:36

Magical fever-spotting cameras, you say? We have questions.

7/29/2020
Some companies have spent tens of thousands of dollars on thermal cameras, which can, supposedly, spot someone with an elevated temperature from a distance. Do they work, or is this just a form of health security theater? Molly Wood speaks with Meghan McCarty Carino, who covers workplace culture for Marketplace.

Duration:00:05:16

Viruses don’t discriminate, but health care often does

7/28/2020
A recent study looked at how artificial intelligence is used to determine treatments and care. It found that many of the algorithms used in medicine use race as a variable, and that is a problem. Molly speaks with Leo Eisenstein, a physician at NYU and Bellevue hospitals, and one of the authors of the paper, as well as with Dorothy Roberts, a professor at the University of Pennsylvania who wrote a book about race in science and medicine.

Duration:00:05:32

The tech behind the search for a COVID-19 vaccine

7/27/2020
This week on “Marketplace Tech,” we’re reporting on the innovations that will help us transition to a post-pandemic future. A lot of hopes are pinned on a vaccine for COVID-19. And there are, in fact, a lot of efforts on that front. Some combine the old ways of making vaccines with new techniques. Molly Wood speaks with Safi Bahcall, a biotech investor and author.

Duration:00:05:21

Social media takes baby steps in dealing with hate speech. Time to grow up?

7/24/2020
Online hate speech has gone way up since the police killing of George Floyd in May. Hate speech in the form of inflammatory posts has increased by nearly 40% around the country. And while Facebook continues to advocate a relatively hands-off approach to speech, Twitter this week took down thousands of accounts related to the conspiracy group QAnon, saying it will take action on accounts that could “lead to offline harm.” Molly Wood speaks with Dipayan Ghosh, co-director of the Digital...

Duration:00:06:21

What do Amazon, Apple, Facebook and Google have in common? One big congressional hearing.

7/23/2020
Even in the context of all the things that are happening in the country right now, Monday is going to be a pretty big day. The CEOs of Amazon, Apple, Facebook and Google will testify before the House Judiciary Committee as part of Congress’ antitrust investigation. It’s the first time all four have appeared together and the first time Jeff Bezos has shown up. But like congressional hearings that have come before, it’s probably going to be a mess. Molly Wood speaks with Cecilia Kang, who...

Duration:00:05:51

It’s a lot harder to get out the vote during a pandemic

7/22/2020
Political strategists and organizers are trying to find new ways to reach voters and potential voters while social distancing. Which is tough because research shows that in-person interactions are usually the most effective technique. Now, organizers are turning to the old idea of a turnout captain — a local volunteer who whips up voting interest — combined with targeted data and, sometimes, apps. And they’re finding that combination can really work. Molly speaks with Marketplace’s Kimberly...

Duration:00:06:18

An Instagram account is exposing influencer inequality

7/21/2020
Talking about how much you’re paid can make for an awkward conversation, but Adesuwa Ajayi is asking just that of social media influencers. Ajayi started the Influencer Pay Gap Instagram account to highlight the fact that Black influencers are routinely paid less than white influencers, even when they have similar numbers of followers or the same reach. Jack Stewart spoke with Ajayi, whose day job is managing influencers at the talent agency AGM.

Duration:00:08:12

The pandemic has been a chance to sell the cloud

7/20/2020
As the coronavirus swept around the world, work and education moved to the cloud, with video meetings and online document sharing. Our leisure time relied on cloud servers to stream TV shows and movies. There are a few big companies that stand to benefit. Amazon, Microsoft and Alibaba are the big cloud providers. Google is a relative upstart, but it’s now rolling out new services for businesses as fast as it can. Jack Stewart speaks with Owen Rogers, a research director with S&P Global...

Duration:00:06:25

The global economy relies on sharing data across borders. An EU decision could disrupt that.

7/17/2020
The European Court of Justice in Luxembourg ruled that the way thousands of companies share personal data between the U.S. and Europe. They use something called “Privacy Shield,” which isn’t an app. It’s a set of legal rules to moving information back and forth. But the court ruled that doesn’t do enough to protect European’s data from the U.S. government. I spoke with Adam Satariano, a European technology correspondent at The New York Times. He says it’s hard to tell exactly what happens...

Duration:00:06:19

Contracts between Big Tech and the military can fly under the radar

7/16/2020
Google made a new push for more defense work this week, with an approach to cloud computing it thinks should appeal to government customers. Until now, Google has mostly sat those lucrative contracts out, in part because it’s faced pushback from some employees. Other tech companies have, too. But new reporting shows Big Tech is doing a lot more defense and law enforcement work than perhaps was realized. I spoke with Jack Poulson, a former senior research scientist at Google. He now runs the...

Duration:00:06:01

Shipt gig workers boycott new pay algorithm

7/15/2020
If you were hoping to get shopping delivered via Shipt today, you may be out of luck. Shipt, which is owned by Target, pays gig economy workers to deliver goods from brick-and-mortar stores to consumers’ homes around the country. Those workers aren’t staff, so they don’t get a salary or hourly wage. They’re paid by the job. Shipt is now planning to expand its use of an algorithm to determine how much they get paid. It’ll take into account a lot of factors, like how busy a store is and how...

Duration:00:07:10

Apps like Robinhood make investing easier. Maybe too easy.

7/14/2020
Maybe you’re one of the more than 10 million people who’ve set up an account on Robinhood, the highest-profile example of apps that say they’re increasing access to the stock market by making trades free. Critics say they’re “gamifying” trading, with psychological nudges and push notifications that encourage frequent, and potentially risky, trades. There are few controls or limits for users who may be inexperienced. Jack Stewart speaks with Vicki Bogan, founder of Cornell University’s...

Duration:00:06:47

Restaurants are dying, but their ghosts are delivering your food

7/13/2020
In the before times, starting a restaurant was a big investment — location, tables, chairs, utensils, branding, marketing and hiring employees. Now, with predictions that 25% of small restaurants could close because of the pandemic, entrepreneurs are finding that all you really need is a kitchen, an online menu and a way to deliver food. Which is usually through a delivery app. Uber’s plan to buy Postmates for more than $2.5 billion is in part a bet on food delivery in at least the near...

Duration:00:06:35

What would it take to moderate a platform as big as Facebook?

7/10/2020
Civil rights experts say Facebook doesn’t enforce its policies against hate speech consistently. Facebook has said it’s difficult, if not impossible, to actually moderate content on a platform as big as Facebook, Instagram and WhatsApp combined. Molly Wood speaks with Spandi Singh, a policy analyst at New America’s Open Technology Institute.

Duration:00:05:01

How is bias built into algorithms? Garbage in, garbage out.

7/9/2020
In facial recognition and AI development, computers are trained on massive sets of data, millions of pictures gathered from all over the web. There are only a few publicly available datasets, and a lot of organizations use them. And they are problematic. Molly speaks with Vinay Prabhu, chief scientist at UnifyID. He and Abeba Birhane at University College Dublin recently studied these academic datasets. Most of the pictures are gathered without consent, people can be identified in them and...

Duration:00:06:38

What is venture capital doing to change its mostly white culture?

7/8/2020
For years, the venture capital industry has been pressured to be more diverse and inclusive — invest in and hire more women and people of color. In the past month, Molly Wood has talked with Black startup founders and investors about what it takes to drive real change in tech, and they say it’ll take work from big Silicon Valley firms and the big institutions that invest in those firms. She asked Ilya Fushman, a partner at Kleiner Perkins, what Kleiner is doing to improve representation at...

Duration:00:06:42

The days of unlimited pandemic internet are over

7/7/2020
Marketplace has been looking at how, in the middle of this pandemic, the internet is everything. Access and cost are problems for many, but what about data? Many broadband providers limit how much data subscribers can use each month; go over, and there are extra fees. Some lifted these caps at the start of the pandemic, but now those are coming back. Molly Wood spoke with Tom Merritt, host of the “Daily Tech News Show” podcast.

Duration:00:07:43